• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Hi Al. It might be useful to copy the crash log and post it (or the last bits if it is a large crash log) the next time it happens. Also have you looked at the new MXV files and compared them to MXV files produced by MEP 2021? Over the
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  @Gerald-Shantz Hi Gerald No problem with losing a picture upload, many of us here have had that at some time or other. We await your results - no hurry. John EB
• Movie Studio

  31 answers, most recent on 11/22/2022

  [Solved] Audio Buzzing/Crackling | Please Help
  So im using the Magix Movie Edit Pro 2018 steam edition. I used to never have this problem but now everytime i got to edit a video, the playback audio is just consitently buzzing/crackling. i tried to change the buffer size(up and down), i've
• Movie Studio

  7 answers, most recent on 11/8/2024

  Export Error
  Trying to export video and it doesn't matter what format I choose I always get the same error code: copy to export adapter. It will export the first clip in the video fine but then I have a still image as the next clip. This is where the error code
• Web Designer

  11 answers, most recent on 11/14/2022

  RE: [Solved] Gallery widget not working
  @Shaun-Johnston Hi . . . . I've had this problem for years, and lived with it. . . . Has this always been on the same computer? Try resetting the program Control Bars, Window, Control bars, Reset Note this will undo any customisation of the toolbars
• Music Maker

  One answer, on 10/29/2024

  problem with my license
  I have a Music Maker 2025 Premium license, but when I turn on the program, it shows me that I have to buy Soundpools, and I have a Loops Unlimited subscription
• Photostory

  One answer, on 5/9/2026

  Program hang
  Photostory Deluxe 2025 hangs at the intro screen and Task Manager has to end the program. Very annoying as the splash screen insists on running on top of other apps. I had no problem with the previous iteration. Running 64 bit Win11 Pro v. 25H2 on a
• Music Maker

  3 answers, most recent on 7/25/2024

  RE: MPC
  @Ikonik I don't think there should be any problem in using the loops in another sampler.
• Movie Studio

  22 answers, most recent on 8/13/2025

  Support and TICKETS
  Can anyone tell me why I get no response from support when I issue a TICKET. I have sent them a number of tickets and emails over the past month regarding an activation problem with MAGIX Video Deluxe 2026 Premium and the add ons you get with the
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Interesting. The cynic in me says that Magix had problems with Smart Copying and Rendering and have tightened up on the file compliance, so much so it won't even smart copy one of it's own AVCHDs in the latest versions. @AAProds Well
• Music Maker

  2 answers, most recent on 8/7/2024

  RE: Music Maker update 33.0.1.9
  Hi @Ismo55, Sorry to hear about this. I think this calls for a more detailed investigation and analysis of your particular situation, since this isn't a general problem introduced by the patch. Please get in touch with our support and provide all
• Movie Studio

  25 answers, most recent on 10/8/2025

  RE: Issues with MAGIX Video deluxe 2026 Plus
  More new problems!So the phantom object thing still persists and haunts me, and thankfully the previous solution seems to work fine, but now it's causing a weird audio issue... I probably can't do it justice in words, but ... the audio from one clip
• Movie Studio

  13 answers, most recent on 12/30/2024

  RE: Movie Sutdio 2025 Suite - Display Color vs Video Area
  The way I see it, it's got nothing to do with monitor settings/calibration. The problem is the outside/edging area just too similar to the jet-black of the video "window". You cannot selectively brighten the edging. Andy, that works, after a fashion.
• Photostory

  16 answers, most recent on 10/17/2024

  RE: How to add an intro/outro
  @David-Briggs Hi David, I am pleased to read, that your problem has been solved. Good luck with putting together your Slideshows. Best wishes, Rob
• Music Maker

  One answer, on 12/22/2022

  [Solved] Music Maker Glitch
  I was working on a christmas song with the music maker, but for some reason the bar and instrument section has glitched and there was something wrong with it. The number bars turned into a small tile which i can't size. Then, i couldn't move the
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: Channel Converter Presets not recognized after Windows 10 reinstall
  Yeah, I had no idea that presets were somehow stored in the Windows registry, which is now gone since I reinstalled it.That's where the problem lies. All I have left are the presets files. I'm praying I can somehow extract those few data out of
• Music Maker

  3 answers, most recent on 11/5/2022

  [Solved] Sound pools problem
  Good morning folks. My sound pools seem to have disappeared. It's showing me the types I have bought e.g. ambient, but when I double click on say 'drums', nothing comes up, ie the patterns themselves, so I can't drag them onto my projects
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  @AJenn How would you lose projects? They are still on your SSD, you simply need to locate and load them. Not sure what you mean with uploading to TikTok crashed your computer? Like I wrote, something is fundamentally broken on your computer,
• Samplitude

  5 answers, most recent on 11/29/2022

  [Solved] Recording 48000hz
  I'm trying to record on Samplitude 2022 at 48000 hz. I have no issues on 44100 but at 48000 I start to get glitches. On the wave formation it says, resample HQISRA. Also, after several takes when I stop recording part of the end of the recording
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @Gra_Ham Hi The problem with the MKV file is the video/audio codecs combination, ie MPEG-4 and MP3 respectively, these are not a supported combination. Try running the MKV file through a video converter such as Handbrake converting to MP4 h.264,
• Music Maker

  9 answers, most recent on 4/6/2023

  [Solved] Objects not recording,reverts back to free version, Asio issues
  I posted about some glitches the other day, since then my SWAMP X-USB preamp I use (which has really been fantastic) has died and I've been forced to dig up my barely used PreSonus AUDIOBOX 96. Has anyone had issue with the presonus drivers using
• Movie Studio

  31 answers, most recent on 8/9/2024

  RE: No Audio in preview after one hour of clip
  Funny, I now remember we ran into this issue back years ago and it was MPGStream that fixed the problem.
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  Thanks very much for the link. I was encouraged to get it. I followed the instructions exactly, but unfortunately, my key was rejected as "invalid". I checked and rechecked the key and it was just as I got it originally from Sony support. This same