• Video Pro X

  2 answers, most recent on 9/20/2024

  RE: [Solved] Reinstall Ultimate Traveler Package in Travel Maps
  Hi, It should be installed in Video Pro X, then you have access in Travel Maps. Check under Templates, Themepacks that it is installed. It may show that you have to download it there. Make sure to wait a minute or so after starting VPX for it to log
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• ACID

  One answer, Yesterday

  RE: Error -2147163964 Acid Pro 11
  @Paul-Morjanoff This is often a problem with Microsoft .NET or the Microsoft Visual C++ Redistributables. To install Microsoft .NET 3.5 Runtimes or earlier versions click on the Windows Start button and type Turn Windows Features on and off. While
• Movie Studio

  5 answers, most recent on 9/3/2025

  [Solved] Question: How to add new font to Magix Movie Studio 2025 in Windows?
  How do I add a new font for the title editing window? I've tried to add "GC Horizon" in OpenType Font file and TrueType font file versions into Windows 10 (Either one will over-write the other upon install). I will see the font in Windows, but it is
• Video Pro X

  3 answers, most recent on 3/17/2026

  RE: add-ons
  @Antonio-Marte Hi and welcome to the forum. . . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . . Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be
• SOUND FORGE

  One answer, on 7/10/2025

  Installation Manager will not run. Can't install SF 18pro update
  Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: [Solved] Sound forge won't load
  @Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Hi, Did you download and install the file from your account? And, did you use the same email address as the one for your account with MAGIX when you tried to activate the program after installing it? John CB Yes. From my account. Same
• Movie Studio

  12 answers, most recent on 4/9/2026

  RE: How to stop Magix trying to force me to install Travel Maps everytime?
  @Apollo89x Hi . . . . tick all the boxes, and so install all then delete the shortcut icon for Travel Map off your computer . . . . That is a fudge, the correct solution, if you originally installed all the Extra Content, is to uninstall the Travels
• Movie Studio

  One answer, on 11/20/2025

  [Closed] Installer SONY VEGAS MOVIE STUDIO PLATINUM 8.0 sur windows 10
  I have a license. I want to install Sony Vegas Movie on my computer. I can't register the license online.
• Photostory

  17 answers, most recent 7 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  Re-installing the latest v14 did not work. I'll now work on the specification of the computer system.
• Movie Studio

  3 answers, most recent on 12/11/2025

  RE: Boris FX (bcc) keep listing
  When you install Boris, you do not have to install all the "demos". During installation, you are asked if you want to do this. Don't and you won't have all the Boris FX you didn't pay for. I don't know if Filmora supports OFX, but if the Boris FX
• Other products

  5 answers, most recent on 9/30/2025

  RE: [Solved] Independence Pro 3.5
  Still didn’t work with those both removed. It’s strange that only the HP pc was affected by this issue not the dell nor the Lenovo PC. To me that suggests as others have said there is a secret setting in HP software control centre. It seems to
• Music Maker

  2 answers, most recent on 6/14/2024

  RE: [Solved] Shop Vst files
  @Scott-Griffiths You can try to manually install the Vita Instruments. Visit Producerplanet.com and login with your e-mail address and password. Look under My Products for your instruments. Download the installer and then run it. Does this work?
• Music Maker

  5 answers, most recent on 1/26/2025

  RE: [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  @Alex-Belobraydich Depending on when you installed the Vita Instruments in the past (like many years ago) they might have a separate uninstaller that isn't listed under Magix Content and Soundpools. Scroll through the list of programs listed to
• Music Maker

  One answer, on 12/29/2025

  Installation failed
  Downloaded fine and crashed half way through stage 2. When I restarted the installation it would not let me continue as said earlier version needed removing, which I agreed to but this failed. What do I do now please?
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @AAProds Hi Al, Works for me. Remember, Magix reuses the same Video Content folders from one version to the other so as not to have to download and install the additional content for each version. There are 3 flavours - VPX, MEP Plus, MEP Premium,
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  So on my second Windows machine I just installed Pro 17. I tried to open an ALAC file with an MP4 extension. It told me to install QuickTime and provided a link. Installed QuickTIme. Restarted Sound Forge. It is now working with ALAC files with both
• Other products

  2 answers, most recent on 11/2/2024

  [Solved] Vegas Pro 22 Won't Download
  Vegas Pro 22 won't install and is stuck at 0%.  It won't "Continue".  I realized I was trying to download Version 22 from within Version 21 without having purchased 22 first, and the installer deleted Vegas Pro 21. I went and paid for Version 22
• Movie Studio

  2 answers, most recent on 6/24/2024

  [Solved] Installation Issue
    I am having this issue during install, I have check the registry and confirmed that this PC has permissions but still wont insstall
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI Thanks for the image, has all the Extra Content that is available under Help in VDL 2026 been installed? On selecting Help, Install extra content, you should see this dialog. John EB
• Movie Studio

  13 answers, most recent on 12/31/2024

  [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1
  I was moving the software to a new machine, so I logged into my account and deactivated the license on the old machine. When installing on the new machine (Win 11 Enterprise 24H2), it fails consistently with Error-1. Here's what I have done thus far
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in