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  • SOUND FORGE
    2 answers, most recent on 12/8/2024
    Registering New / Multipple PCs
    Hello Magix,   I just acquired a new  Desktop PC to accompany my Laptop. This laptop I'm writing to you with is already Registered to use Sony SoundForge 10. How many PCs can I register with my Software?   Thanks for your
  • Movie Studio
    11 answers, most recent on 1/20/2026
    RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
    @AAProds Hi Al, I, too, had to de/reactivate when I updated VPX, but not VDL, as I had never put VDL on my laptop. I guess that I now have 2 activations of VDL for the same computer. The update didn't help with my current project. The photos, videos
  • SOUND FORGE
    9 answers, most recent on 12/23/2024
    Line in connection from audio source to a Windows 11 laptop
    Looking for advice as to how I can continue to transfer music from tape/vinyl in Windows 11 / laptop in Sound Forge? Would I need to purchase an external Sound Card to enable this?...as I have since found that the originating sound is no longer
  • Movie Studio
    12 answers, most recent on 9/15/2025
    RE: Does MovieEditPro Premium support LUT?
    Hi, Thank you for your prompt reply. Unfortunately, I first need to clarify the issue with my licence with the MAGIX technical support department.The last licence I purchased was [MEP 2021 - 20.0.1.80]. According to the rules, I was able to update
  • Rescue Your Videotapes!
    18 answers, most recent on 11/5/2025
    RE: [Closed] Installatie mislukt
    Jongens, niet te doen. Heb deze namiddag een nieuwe windows 11 op laptop gezet.Virusscanner ook losgelaten, niets gevonden. Installatie van videosaver lukt nog niet, nog steeds hetzelfde, na aanklikken Nederlands komt hij op videosaver verwijderen
  • Movie Studio
    27 answers, most recent on 2/27/2025
    RE: Neat Video - Version 6.0
    @me_again Hi Andy Thanks, that would have released while I was working on my laptop, so ignored. Did you note the 'fixes' that were being applied? John EB  
  • Movie Studio
    One answer, on 4/3/2024
    [Solved] Movie Studio 2024 Platinum fails to open
    After a crash that caused a blue screen on my Windows 11 laptop, Movie Studio will no longer open. The splash screen appears and makes it to "Initializing Media pool".. The outer frame of the application window builds then after a pause closes. How
  • Music Maker
    3 answers, most recent on 7/17/2024
    my mnics only records my voice nothing else,
    on my old laptop everything worked fine, Now I got new laptop with high spec and my mic only records my voice, nothing else. can anyone help?
  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    RE: what are correct driver(s) for the "video grabber" K0065 for win11?
    Indeed, I have the K00065 and the driver that was recommended in earlier posts, and I can see the video playing in the screen of the laptop when I start the video player. BUT when I press the '"Save to Computer" (or what ever the instructional
  • SOUND FORGE
    6 answers, most recent on 4/25/2024
    [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
    Hi - can anyone help me please? It has installed correctly but won't open. Gets stuck on the screen with the picture of the girl wearing headphones which says "initialising audio engine", and then it disappears and nothing. Have also tried right
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @Can-Dive Win 10 Computer: MMS 2023, MMS 2024, VPX 12, none will give audio. Win11 Desktop: gives audio in MEP 2021 and MMS2025. Win 11 Laptop, no audio from MMS 2025. Graphics card, I wonder? Sig shortly to be updated.
  • ACID
    2 answers, most recent on 9/6/2024
    [Solved] Post virus help for using Acid Pro 7
    Hi there,   I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death
  • Video Pro X
    14 answers, most recent on 8/5/2024
    RE: VPX16; Make Newblue Effect Window bigger!?
    @Can-Dive Hi . . . . has a similar spec laptop. From his above comments, its not clear to me if he is experiencing the same problem? . . . . not the same comparison as my machine . . . . I am not seeing the issue with the NB interface and, while my
  • Movie Studio
    12 answers, most recent on 9/15/2025
    RE: Does MovieEditPro Premium support LUT?
    @magix_dr Hi Thanks for updating your signature. Video Deluxe 2026 should run fine on the laptop with the caveat that if you are working with 4K UHD 3840 x x2160 HEVC encoded video and add for example a collage or picture in picture effect, you may
  • Music Maker
    11 answers, most recent on 3/26/2025
    RE: bought a soundpool and cant get it on to my music maker..
    yeah but I bought that years ago and list it when my laptop finally gave up the ghost... my point is... you shouldn't be selling them on music maker 25 if they are not 100% compatible.. and without all the faff !! can you refund my purchase?
  • Web Designer
    11 answers, most recent on 3/24/2024
    [Solved] Language upload problems
    Wonder if anyone can help? Uploaded a website and done some SEO checks etc. Telling me that the language for the website is Polish. Its not, whole website in English as from the UK. Also went on some ones laptop yesterday to look at website and the
  • Music Maker
    16 answers, most recent on 1/12/2026
    RE: Midi keyboard not playing live
    @Alex-Kirkwood MIDI ports on the audio interface would only be needed if you own a MIDI device without USB connection. You wrote your MIDI keyboard is a USB device. This means the keyboard has its own internal MIDI interface. Do you still have
  • Movie Studio
    17 answers, most recent on 6/29/2024
    RE: Can't re-install Magix Movie Studio
    My last laptop died and that was where I had the software installed. Is that going to be a problem for me to install it on my new laptop?
  • Rescue Your Videotapes!
    3 answers, most recent on 4/3/2025
    cannot install driver for premium video wandler
    I have used "Rescue Your Videotapes" (ver. 5.0.3.113) with the black videowandler. Recently I had to replace the video grabber, so I bought "Video Saver" (ver. 8.0.0.28) which comes with the premium video wandler. For some reason, my laptop will not
  • Movie Studio
    69 answers, most recent on 8/10/2025
    RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
    @AAProds OK Al, this is your project for the forseeable future - every time you put something onto your laptop, try the m4v hack. That way we'll find out what's "dirtied" the system 👍😀. Of course, if you've got something better to do you don't have
  • Rescue Your Videotapes!
    21 answers, most recent on 3/2/2026
    RE: what are correct driver(s) for the "video grabber" K0065 for win11?
    I don't know how to add info to my "profile signature" I use ACER Aspire A514-46 Laptop with AMD Ryzen 3 3350U. Display AMD Radeon Vega 6 Graphics. 12 Gb solid state RAM. C: is solid state 476 Gbyte with 295 Gb free. Win 24H2 Home edition with
  • Photostory
    One answer, on 4/9/2025
    I have a new laptop and I have lost my hard copies of Photos on CD & 3
    I have lost my copies of Photos on CD & DVD 3.0 deluxe and Photo manager 17, I want to upgrade photo manager to photostory deluxe. Thanks  
  • Rescue Your Videotapes!
    35 answers, most recent on 7/16/2025
    RE: Geen geluid bij overdracht VHS-band
    @MV650 Hi. Unfortunately I can't translate the text of the images from Dutch. Can you give us the model and make of your laptop / desktop? Maybe then I can go through the specs or find a manual on an English site. It's really unusual to see a single
  • SOUND FORGE
    4 answers, most recent on 2/17/2025
    RE: Upgrade Question
    Hi @GoneToMaui, one perpetual license can activate Sound Forge 16 on two (2) separate PCs simultaneously, for instance your desktop and laptop PCs.The Sound Forge '365' subscription version can only be activated on on (1) device at a time.
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