• SOUND FORGE

  4 answers, most recent on 3/24/2026

  RE: Goodbye Sound Forge
  @Olec Everything there was to uninstall - has been uninstalled, everything that failed uninstall - has been deleted or cleaned up from the registry, yet the problem still remains. Obviously, that's not the case. Otherwise it would work. The
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @johnebaker @PETER-SMITH1397 @emmrecs Try running the program as Administrator - right click the shortcut and select Run as Administrator. Then try the activation again. Activated OK! My MP4 imported without issue. Good job John (and Jeff one minute
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  I'm really sorry I purchased Vegas Pro 23. First I had a problem with trying to make a title page. I contacted support and they sent me an email to say that "We sent your inquiry to Joe Blow" Well Joe Blow never did reply! Next problem was the help
• ACID

  No answers, created on 11/22/2025

  Preferences
  Hello, I need some help with Acid Pro11. When previewing loops in the explorer window Acid creates a new track for each loop I click on. By the time I’ve previewed fifty drums parts I have to go up and delete fifty tracks. Is there a preference to
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: Extending or shortening the entire project
  @Andrzej-Marcinkiewicz 👍 Glad you're sorted, yep that second post I deleted had them ungrouped, I'm not sure what difference that made.
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  @Steve-Jones3743 Hi Steve, Have you reset Video Deluxe to default values? If not go to: file / settings / reset program settings to the default value. What you could also do is to delete the hidden cache folder. After deleting, the cache folder will
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @Bol Hi Rob, I was going to mention that we could delete files and folders from the Import tab in MMS/VPX but decided not to as @DannyP is using PhotoStory. In my basic editing tutorials, which I should update, I mention that whatever is in the
• Movie Studio

  6 answers, most recent on 9/12/2025

  RE: Replacing music - Video deluxe 2026 Premium
  @jean-Daniel-Roux Hi . . . . I do not know how to cancel the old music by the new one.  . . . . You have 2 options: Select the music object on the timeline you want to be removed and delete it using the Delete (Del) key on your keyboard.  If the
• Other products

  3 answers, most recent on 10/19/2025

  RE: Issue with Text to Speech Magix Video DeLuxe 2026 Premium
  @Petrus-vanderKnaap Hi Petrus, Try deleting the EBWebView folder. See: MAGIX Helpcentrum - Magix HUB problem HTHRob
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  Redoing the Studio Drivers version 580.97 Release Tuesday August 12 2025 according, deleting %appdata% MAGIX videodeluxe file, as reopening the software results in an interface that does not respond.I'll check into trying more options as they come
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hallo Danny, Addition The examples I gave apply to MEP 2025. To delete photos or movie files from the media pool via Photostory, do the following. Select the files you want to delete. Right-click on one of the files and then choose Delete
• Movie Studio

  3 answers, most recent on 2/17/2026

  RE: [Solved] .MVD Problem
  @Turkana I'd use that "Merge Movies" option with caution; it will delete the movie you are merging into the target movie and "Undo" will not retrieve it. I would be inclined to simply use one project, with multiple movies/timelines in that project
• Photostory

  One answer, on 7/17/2025

  Cannot delete blank placeholders in movie templates
  In PhotoStory 2025, I am trying to use one of the basic movie templates (Boulevard of Dreams). There are 22 placeholders across 5 scenes, but I only want to display 9 photos across 3 scenes. The blank placeholders have a little X in the corner,
• Movie Studio

  27 answers, most recent on 4/20/2025

  [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  I could load, edit, and save MP4s. Then, suddenly Movie studio 2025 stopped working like normal and asked me to activate the Mpeg 4 codec. I couldn't do it and got this message: "The activation of MPEG-4-Codec failed. If you are using the program as
• Samplitude

  5 answers, most recent on 4/1/2025

  RE: problem with volume control for virtual instruments
  @psychojosh13 Open the event list in the MIDI Editor and check all MIDI objects for events that change the volume to 0 and delete them.
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @johnebaker Hello John, You are right that it is not possible to delete files in Photo Explorer mode. I still prefer to work in the old view and there you do have the possibility. Quote @browj2 (John EB) .....It is a good thing that you cannot
• Video Pro X

  4 answers, most recent on 2/28/2025

  [Solved] Working with Collages
  I've been using the Slideshow Wizard to quickly generate a photo slideshow which I then refine with additional editing. The Wizard will apply different transitions and collages etc. Is there a way to quickly identify what collage has been applied
• SOUND FORGE

  77 answers, most recent on 2/4/2026

  RE: SFPro continually crashes - versions 14-18
  Nope - that didn't fix it. Tried doing my usual workflow on a new file. Started off OK.. normalized the file, deleted some dead space, hit play and got a short buzz, then it crashed. Reopened the (recovered) file and tried to continue. Placed a
• Movie Studio

  One answer, on 8/20/2024

  RE: [Solved] is it safe to delete files in MAGIX Downloads folder?
  @J.. Hi You can delete the items in the folder without losing features, however I would suggest you archive them off to a DVD or Blu-Ray disc in case you need to re-install, some of the extra plugins eg the 3rd party items which were included with
• Movie Studio

  14 answers, most recent on 11/15/2025

  RE: Error Messages when trying to open MAGIX Video deluxe 2026 Prem
  @stephen-logsdon Thanks for the screenshots. It might be helpful to enable View > Show > File Name Extension in the Windows Explorer. Then you should see that the name of the configuration file Videodeluxe in your screenshots changes to
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hallo Danny, Addition The examples I gave apply to MEP 2025. To delete photos or movie files from the media pool via Photostory, do the following. Select the files you want to delete. Right-click on one of the files and then choose Delete
• Video Pro X

  9 answers, most recent on 5/10/2025

  RE: [Solved] Export Glitches: One Black Frame?
  @Wayne-McIlvaine It could be... Zoom in to frame level and check the ending frame finishes exactly on a whole frame number. Sometimes files end at a point mid-frame eg at a half frame past the last full frame point. Here's an example. The left video
• Music Maker

  3 answers, most recent on 9/18/2025

  RE: Loop preview disappears
  @MrGSm Sometimes this happens if the loop is shown in stereo. It goes away if you disable the stereo representation in the Arranger menu. I'm not exactly sure why this happens though. I think you need to delete the H2 graphic files in the project
• Movie Studio

  7 answers, most recent on 12/12/2023

  RE: [Solved] [ Solved ] "Program monitor" frozen.
  Well! I restarted the laptop, and now it's functioning as intended. I suppose if I've not found a way to delete this post, whoever is in control can feel free to delete it.I've even joked with people historically about the age old "Have you tried