Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months

@johnebaker You cannot send @Tom_Sp a private message as a normal user. It's the same problem that you can't tag him.

Movie Studio
22 answers, most recent on 4/9/2026
RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Since, a), no-one else has ever (to my knowledge) reported this problem before, and b) you have now uninstalled and reinstalled your software but the problem has now returned (having originally disappeared following the reinstallation), I

SOUND FORGE
15 answers, most recent on 5/8/2026
RE: Unable to Activate SF18 Pro after a reformat of my computer

@PATIENT-X The problem is that SF18 is not registered to the main customer account of @px41 and Magix support could simply merge both accounts.

SOUND FORGE
4 answers, most recent on 7/14/2025
RE: [Solved] Sound Forge 17 and issues with Microsoft Sound Mapper

@Sdeleon101 Maybe it has nothing to do with the Microsoft Sound Mapper. Some computer systems might encounter problems with the Magix Low Latency audio driver that gets installed alongside Sound Forge. This is an old version of ASIO4ALL. If you want

Video Pro X
3 answers, most recent on 12/4/2024
[Solved] Download issue - keep getting same error

Hi Forum, I am having the following problem downloading my Video Pro X 16 product on my new laptop,.any ideas on how to fix

Video Pro X
9 answers, most recent on 12/10/2025
RE: I burn a disc , but it only burns 24 of 37 minutes each time. Unsure a

@JIM-MAXIM Jim, you can isolate either the encoding/authoring process or the burning process: set the burner to "Image Recorder". Magix will then "burn" the project to an ISO file. If that is successful, the problem points to a burner issue. If the

ACID
12 answers, most recent on 9/7/2024
RE: [Solved] ACID 11 Quits responding.

I have switched the audio driver to another one (windows classic wave driver)and no crashes. I updated the driver on my 2i2 and no crashes. it seems the problem was my out dated driver. Thank you SO much for your help over the past 24 hours!

Movie Studio
6 answers, most recent on 11/6/2025
RE: Text-To-Speech Generating Preview/Full Audio stopped working

I'm having the same problem on my VEGAS PRO 22

Movie Studio
26 answers, most recent Yesterday
RE: Message: Could not find a part of the program. Please install again.

I do not have backup enabled on my computer. I have exited OneDrive and the problem still remains.

Samplitude
2 answers, most recent on 4/14/2025
RE: [Solved] list of MIDI controls for VITA instruments?

Thanks @SP. That did create an automation curve but it still didn't seem to be linked to anything. However, I was able to solve the problem from there. I'll share here in case anyone else is dealing with the same thing: It seems like none of the

SOUND FORGE
2 answers, most recent on 6/2/2024
[Solved] software claim no internet, when there is no problem with my internet

Other products
9 answers, most recent on 9/29/2025
RE: CD Architect 5.2 cannot register

I did this steps, still the same problem.

SOUND FORGE
5 answers, most recent on 11/30/2025
RE: Lost trust in SF.

@WhyB I mostly use version 12. It's pretty good. Later versions have a lot of problems with plugin integration, especially 15-17. I think version 18 has fixed some of those problems, maybe all. Simply register a new e-mail address for another SF 18

Music Maker
8 answers, most recent on 12/30/2025
Soundpool problem

I haven't been able to use Soundpool for almost two months. I bought MM 2026 for 99 euros on this sale. I've been writing to Magix for two months and it always works for me, but I can't reach a real person to solve my problem. After installing MM

Other products
One answer, on 3/2/2026
[Closed] Installion error on 23 vegas software

Ihave this problem installation Problem Description Application Name: VEGAS Pro Application Version: Version 23.0 (Build 302) Problem: Unmanaged Exception (0xc0000005) Fault Module: C:\WINDOWS\SYSTEM32\ntdll.dll

SOUND FORGE
7 answers, most recent on 1/2/2026
RE: Forge seriel number not registering

@flackie5022 Great to hear your problem is solved, and thanks for the feedback! Jeff

Movie Studio
4 answers, most recent on 12/14/2025
RE: Magix Hub

@Marek-K1502 Have you checked whether your firewall and/or antivirus is blocking the connection to the Magix Hub on the "problem" computer? Which version of Windows is installed on both of your computers? I don't think it should be necessary to

Other products
3 answers, most recent on 10/19/2025
RE: Issue with Text to Speech Magix Video DeLuxe 2026 Premium

@Petrus-vanderKnaap Hi Petrus, Try deleting the EBWebView folder. See: MAGIX Helpcentrum - Magix HUB problem HTHRob

Photostory
6 answers, most recent on 8/24/2025
RE: "Sound Optimization", disappearing transitions, transition/music issue

That solved the problem! Thanks!