• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @johnebaker  Hello again,I changed my Program Settings> Display Options> Preview and playback on analog recording> Video mode to Standard Renderer At first, i thought this solved my issue. The program did not force close. I tried closing
• Samplitude

  One answer, on 10/8/2024

  RE: [Solved] Waveform sizing.
  Dear customer, we have adjusted the behavior because it does not follow the logical signal/gain flow. The old behavior can be restored in the program settings via “Design project settings” using the drop-down menu. With kind regards Your Pro Audio
• SOUND FORGE

  6 answers, most recent on 7/10/2025

  [Solved] Music and vocals using Sound Forge Audio Studio?
  Hello. I write this topic to clarify my recent purchase. In detail, yesterday I bought the Sound Forge Audio Studio 17. I want to ask you if this program is suitable for music home studio projects. For example, karaoke adds vocals to a mixdown track
• Movie Studio

  2 answers, most recent on 10/20/2025

  Hi I bought the program in 2012 now this does not allow saving as mp4
  HiI bought the program in 2012 now this does not allow saving as mp4 format asking for activation code (I can't find it anywhere) the program serial number is P2-Removed by ModeratorRegards. Timo Nieminen
• Photostory

  2 answers, most recent on 2/26/2026

  RE: [Solved] PS 2026 Uprade freezing
  Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  @Apollo89x OK, I see what you mean. Try a program reset: File>Settings>Reset Program Settings to Defaults. FWIW, as I explained above, the export filename is merely the movie name, which in your case is the "en1b". As I say, I've never seen
• Video Pro X

  One answer, on 2/22/2026

  [Closed] VEGAS Pro 21 Crashing
  trying to open program "VEGAS Pro has stopped working"
• SOUND FORGE

  11 answers, most recent on 5/10/2025

  [Solved] SF 18 Pro Trial Crashing
  Sorry to say again, but I'm having more crashes. Load up the default view. Add in a basic bass line wav. Push Q to loop. Play with spacebar then again to pause. Held down arrow key to move to a spot, push M to add marker. Push spacebar again and the
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @robertNC They still have their original programs left (Music Maker, Video Deluxe/Photostory/Video Pro X).
• Off topic

  31 answers, most recent on 5/29/2026

  RE: Stopping pop-ups from MAGIX on PC Boot
  @rickduley Can you upload a screenshot where we can see, that you enabled the option to hide news in the program settings?
• Movie Studio

  2 answers, most recent on 4/26/2026

  RE: Mousewheel scroll direction
  @Jim-Rollinson Hi There is now way to change the mouse scroll direction in program. Depending on your mouse make/model, it may have configuration settings that you can edit for different actions. Have you considered using a 'Shuttle' device? I use a
• Movie Studio

  22 answers, most recent on 4/9/2026

  RE: MS re-names every new import to the name of the last saved project!
  And by the way, the program, from the 2026 version, is called "Video Deluxe" or VDL for short.
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Try resetting the program settings. Hold CTRL and SHIFT, then start Acid while still holding both keys. A window will appear and ask you if you want to reset the program settings. Confirm that and maybe it will work again.
• Off topic

  8 answers, most recent on 10/14/2025

  Software
  I've a couple of old Magix programs that I need to download again. Unfortunately, It seems not possible to activate the programs at all. PLease, advise. Eric
• Other products

  20 answers, most recent on 5/27/2026

  RE: Independence Pro 3.3
  I deleted the program from registry , and then redownloaded and did what you suggested and it is working now, ty
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  RE: [Solved] SF 17 AS does not open after installation
  @whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut
• Music Maker

  3 answers, most recent on 4/5/2024

  [Solved] Upgraded monitor, same PC.. Resolution issue, some help, please
  Got a 4k monitor and had to reinstall new version of Music Maker due to updates. and I get a message every time I start up the program: "The program cannot be displayed correctly. please increase the screen resolution or decrease the display zoom.
• ACID

  3 answers, most recent on 8/30/2025

  RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC
  I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: [Solved] Soundforge Pro 18 automatically changing the sound of my files
  @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
• Video Pro X

  10 answers, most recent on 12/5/2025

  RE: Video Pro X 11 Crashes Every 5 Minutes
  @MegaMooer Hi. In the end user licence agreement Magix only supplies support for one year from date of purchase. Personally I feel that if it was working in the past then the program hasn't changed but something in the software it runs on has that
• ACID

  2 answers, most recent on 9/6/2024

  RE: [Solved] Post virus help for using Acid Pro 7
  @matthew-j You can try to reset the program settings. Hold CTRL and SHIFT and double click on the program icon to start Acid. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the settings. Windows also
• ACID

  16 answers, most recent on 4/27/2026

  [Solved] ntdll.dll - ACID doesn’t start
  For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description   Application Name:    ACID Pro 11.0   Application Version: Version 11.0.2 (Build 21)   Problem:             Unmanaged Exception
• Other products

  One answer, on 5/15/2026

  RE: Unlimited Loops on Magix music 2025
  @zionism Some users reported that it helps to disable the activation of the program via the Help menu and to reactivate it.
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  RE: [Solved] SoundForge 17 PRO | Stopped Working.
  @hotelsinus Hold CTRL and SHIFT and double click on the Sound Forge program icon to start the program. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Do this and maybe it will