Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Marc-Sloet Hi To download the installer again browse to the Magix website, click the icon top right of the home page and login with the email address and password you used to setup the program when you first installed and registered it. Select My

SOUND FORGE

9 answers, most recent on 5/7/2025

RE: Sound Forge Pro 18 failed to install Noise Reduction

OK. Thank you. It looks like I have 2.0.1318 installed. I guess the weird thing is this is a new computer (so it had nothing installed on it) and when I installed SF18 Pro the installation said it couldn't install Noise Reduction because it was

SOUND FORGE

2 answers, most recent on 5/6/2026

SF Audio Studio 10 won't finish install.

I got a new computer and have had one hell of a time trying to get SF reinstalled in this new system. I've only today found out about the whole Sony to Magix swap, but was under the impression my software would still work. I tried installing as a

Music Maker

20 answers, most recent on 4/5/2026

RE: Music Maker 2026 Frozen at SetViews during startup

@browj2 You could try installing Music Maker in the Windows Sandbox app. That's a clean environment. If it starts without any problems there, we'll at least know that something in your actual Windows installation is blocking the program from

ACID

12 answers, most recent on 9/7/2024

[Solved] ACID 11 Quits responding.

Once installed, it locks up and quits working. brand new installation on a gaming computer. below are my computer specs. I get 2 audio and 1 midi track recorded, then i playback the midi to trigger the synth and record that output back into acid.

SOUND FORGE

7 answers, most recent on 3/13/2026

RE: Sound Forge Audio Studio 17

Hi @Rod-Devonshire, Are you trying to reinstall using the installation manager or the unpacked installer file.. which may still be in your 'Documents> MAGIX Downloads' folder, When uninstalling SF, I usually recommend using a third-party

Video Pro X

5 answers, most recent on 5/22/2025

RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)

@Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial

ACID

7 answers, most recent on 4/25/2026

RE: Purchased a New Waves Plugin now no Waves Plugins Work in Acid 11

Didn't work. It said the "plugins are not installed on this system". I'll keep working on this.

Movie Studio

2 answers, most recent on 11/19/2025

Unable to Install Magix Video Premium 2026 on Windows 11

I have followed other instructions regarding disabling Firewall and Anti-Virus (no additional programs outside of Microsoft Windows installed/running). The installer continues to fail with or without Admin authorization, from both the default

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

@Scott-Wright, @AAProds Hi Looking through the German section of the forum, this issue has been occurring randomly for seversl years. The solution is to uninstall and re-install the program, and remove all the fragments, files and folders and

Music Maker

2 answers, most recent on 5/13/2024

[Solved] Music Maker Free version Installation

Hi, I need to install the Music Maker free application on multiple computers through SCCM as a required application deployment. Can anyone explain how to do this without user interaction?

Music Maker

2 answers, most recent on 6/14/2024

[Solved] Shop Vst files

Have purchase a few vst files from the music maker shop ..ie Centry Guitars,Electric bass, Lead synth just to name a couple. After upgrading pc and reinstalling windows 10 from scratch I can no longer install the vst ....all sound pools load correct

Music Maker

2 answers, most recent on 11/23/2024

RE: [Solved] I cannot log in to Magix Music Maker Store from Music Maker program

@Crs Hmm, it looks like in the link that you are using Music Maker version 30, which is equivalent to Music Maker 2022, is that correct? Have you tried to install the free updates to version 32 (2024)?

SOUND FORGE

3 answers, most recent on 10/18/2025

RE: Using m4a files in Sound Forge 11

The old solution for this was to install QuickTime, then iTunes. This would result in a sub-program - Apple Application Support being installed. This would do the trick for both Sound Forge Pro and Vegas Pro.I recently did a clean install of WIndows

ACID

One answer, on 5/4/2026

RE: Old Software on a dead laptop

@Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and

Movie Studio

12 answers, most recent on 4/9/2026

RE: How to stop Magix trying to force me to install Travel Maps everytime?

I just saw there is an update to TM so @Apollo89x can "not to install" it also.

SOUND FORGE

3 answers, most recent on 8/22/2025

RE: Installation issue with ACID 11 and Sound Forge Audio Studio 17 on Win

How long ago did you purchase Vegas 21 and was it purchased directly from Vegas Creative Software (Magix) because the current Vegas version is 22 and Vegas 23 is expected to be published real soon.Are you referring to the Vegas 21 installation

Movie Studio

13 answers, most recent on 12/31/2024

RE: [Solved] Cannot Install Movie Studio 2025 Platinum: Error-1

@Information-Systems Hi Did you disable, temporarily, the Windows Defender Ransomware protection feature? If not, then try installing again with this off. John EBForum Moderator

Samplitude

2 answers, most recent on 11/9/2024

RE: [Solved] Instruments not downloading and installing

@Josh-Terry Your firewall or antivirus can block the download. They probably don't like the fact the program downloads EXE files. Try temporarily disable them or edit their settings, so Samplitude can download and install everything.

Audio Cleaning Lab

One answer, on 3/28/2026

Cannot install Magix Audio Cleanic 2014

Hello, I own MAGIX Audio Cleanic 2014 and I am trying to reinstall it on my current PC. However, the installer downloaded from my MAGIX account is an online setup tool, and it always stops during the download process. It seems unable to retrieve the

Samplitude

2 answers, most recent on 5/19/2026

ORDER xxxxxx ORDER xxxx 8-11-2014 I'm trying to install.

CUSTOMER ORDER removed by Moderator ORDER removed by Moderator 8-11-2014 I'm trying to install on my win 10 computer - i paid but keep getting errors on some effects and online features even though i am connected to my internet.please advise or

Photostory

13 answers, most recent on 4/18/2026

RE: zoom in templates

@beck3157 Hi, Make sure that you are looking under fx and not templates. Have also uninstalled and reinstalled it, Do not do this unless instructed to do so as a last resort. The effects that you are looking for are installed with the additional

Music Maker

4 answers, most recent on 2/10/2025

RE: [Solved] coming up with errors

@Carl-MParker Welcome to the Magix users forums. This problem is caused by a security setting in your Windows installation. Please read this Support page article. HTH JeffForum Moderator

SOUND FORGE

4 answers, most recent on 7/23/2025

RE: Sound Forge 17.02 not starting correctly

Hi @Jeff-Saylor and welcome to the Magix Sound Forge users community . Are you referring to the installation manager running but does not complete unpacking and installing Sound Forge 17. The actual installation <.exe> file should be in