• SOUND FORGE

  2 answers, most recent on 4/4/2025

  RE: [Solved] Clicks and Pops when Waveform displayed
  When playing audio in SF18 there are clicks and pops ONLY if the waveform is displayed. If I minimize the file window it plays fine. hi @Frank-Basile, I do not recall other reports or have experienced this issue in SFP-18. Iff this is occurring with
• Music Maker

  2 answers, most recent on 2/20/2025

  [Solved] Problems with Loopbar in Projekt
  Hi,Iam using Musikmaker 2025 Premium.I have a really nasty bug in my actual project... i cant use the Loopbar anymore and also because of that playing from a set startpoint its doing something playing but not from that point....I need some help to
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: [Solved] Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @All Hey, everyone: I want to thank you all for trying to help me. Today, I uninstalled MovieStudio 2025 for the 5 time. This time I used REVO uninstaller with the Advanced Settings. I also started uninstalling all the MStudio parts first and the
• Samplitude

  One answer, on 10/8/2024

  RE: [Solved] Waveform sizing.
  Dear customer, we have adjusted the behavior because it does not follow the logical signal/gain flow. The old behavior can be restored in the program settings via “Design project settings” using the drop-down menu. With kind regards Your Pro Audio
• Photostory

  5 answers, most recent on 1/27/2025

  [Solved] adding photo's
  good day quick question - when adding photos on story wall it usually added the photo/photo's after the last photo added, now when i add photo's it adds before the last photo? is there a setting that changed, for this is quite frustrating as i want
• SOUND FORGE

  11 answers, most recent on 5/26/2025

  [Solved] Volume automation - Sound Forge 18 Pro
  Is it possible to tie automation to a hotkey? I want to be able to select a breath-intake in voiceover audio, then press a key to lower the volume by, say, -8 dB. In REAPER, I can do this via user-defined actions, but I don't see a way to do it in
• Music Maker

  2 answers, most recent on 5/18/2024

  [Solved] Music Maker 2024 version 32.1.0.18-problem with drop down menu
  I have Music Maker 2024 version 32.1.0.18 and I'm having problems with my drop down menus not populating when i select it. It happened this morning again when i opened the MIDI Editor and edit my MIDI files...the drop Edit, File, MIDI Functions etc
• Photostory

  2 answers, most recent on 1/22/2025

  RE: [Solved] Travel Map -Missing menu option "Draw curves"
  @arnenu2 Hi, In Travel Maps, not in PhotoStory, under Path & Avatar, Path properties, there is a checkbox for Line property. The text was changed somewhere along the line, so "Draw curves" is now just "Line property." This turns on/off the
• Samplitude

  2 answers, most recent on 10/10/2024

  RE: [Solved] Feature request
  We have looked at the facts of the case. The desired behavior is not possible if the MIDI window is undocked in float mode. If you dock the MIDI window into the interface, you can achieve the desired behavior. With best regards Your MAGIX Pro Audio
• Movie Studio

  9 answers, most recent on 7/31/2025

  [Solved] How long does it take for customer support to respond?
  Greetings. On July 12, I opened a ticket with customer service because I am having problems activating the Boris FX BCC Chroma Key Studio plugin, but after 18 days I have not received any response, only an email with the ticket number. On the 23rd,
• Movie Studio

  9 answers, most recent on 6/17/2024

  [Solved] Upgrade problem
  I just attempted to upgrade my Movie Studio to 25 Ultimate, but did not receive that level, but rather the simple Upgrade of a lower version.. I intended to spend the $109.xx to do an upgrade, as presented. However, the system somehow (whether by my
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: [Solved] Is there a way to increase the cache?
  Hi Gid, I have done an entirely fresh install. I cleared the cache and emptied the temp folder. Apparently the recommendation is to remove previous versions first. So I need not have installed the 24 version on the new PC first. I also turned off
• Samplitude

  2 answers, most recent on 9/21/2024

  RE: [Solved] Takes Missing
  I figured it out... I've watched that video some time ago. That's not the problem. The problem was that if you recorded the 4 Takes as you did and then you moved further down the track and recorded another X amount of Takes again. The Take Lanes
• Video Pro X

  22 answers, most recent on 5/10/2025

  [Solved] Crash Log does not open
  Oddly, when I crash VPX and restart it, the Crash Log window pops up where you can view the log and/or send it to Magix Support. For some reason, clicking on the display button doesn't open anything. A crash log has been created, and I can find it
• Samplitude

  2 answers, most recent on 7/21/2025

  [Solved] Soundcard Options
  I'm about to replace my old laptop (because it will not support Windows 11) on which I use Samplitude X8. Currently I have an onboard soundcard. My question - does the replacement (either laptop or mini PC) need to include an onboard soundcard, or
• Movie Studio

  7 answers, most recent on 11/25/2024

  [Solved] Text outside of the frame
  I'm using Movie Studio 2025 Platinum and every time I create a mp4 file the "Text Scrolling" is outside the parameters of the video or the frame. While I'm making it, it's within the frame and the video image, but not after it's exported. Does
• ACID

  3 answers, most recent on 8/27/2024

  [Solved] Acid Pro 11 won't open AutoTune 11
  Hi folks I'm running the current release of Acid Pro 11 on my Windows machine. All is working fine EXCEPT it will not open AutoTune 11 onto a track. I can see it on the list of available VST3 plugins. But when I click on it to load it, nothing
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  RE: [Solved] SF 17 AS does not open after installation
  @whatUneed Try the following: I think the DLL file can be found in the directory C:\Program Flies\Common Files\MAGIX Services\System\ Rename the file to something different, restart the computer (please select the Restart option and not the Shut
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  [Solved] Clicks and pops playing audio and audio exported in Sound Forge 17
  Hello Im using SF17 importing mp3 (the audio is clean of clicks and gaps). When I play imported audio, I hear clicks, skips, and interruptions aleatories in the sound. If I export the audio it contains cliks and skips. I use a Fireface 800 128
• ACID

  3 answers, most recent on 8/30/2025

  RE: [Solved] Acid Music Studio 10 - Cannot Register on New PC
  I tried registering again and noticed this time that the window said I had 26 days, so it's definitely counting down from 30 days. I did some more reading here in the forum and found that I could go to my Magix account and download a copy of the
• Photostory

  5 answers, most recent on 9/25/2024

  [Solved] Editing length of Dynamic Title
  Hi, how do I lengthen a dynamic title from 6s to 8s? It seems as if dragging the edge of the title in the timeline would make sense but that does not work. Any thoughts?   p.s. I am using PhotoStory 2025
• SOUND FORGE

  4 answers, most recent on 9/20/2025

  RE: [Solved] Soundforge Pro 18 automatically changing the sound of my files
  @Dave_W Don't edit MP3 files. Always convert them to WAV first or enable in the Sound Forge program preferences to proxy compressed file formats. MP3 is used as an end consumer format for playback. My guess is, that editing MP3 files in modern
• Music Maker

  10 answers, most recent on 10/19/2025

  [Solved] File suddenly will not open!
  I had almost completed a song I've been working on using my Music Maker 2020 Plus Edition program, and after simply restarting my computer one day now I suddenly cannot open that file! I constantly get an error message saying "File C:// ... etc.
• Movie Studio

  11 answers, most recent on 4/11/2025

  RE: [Solved] Extending or shortening the entire project
  @Andrzej-Marcinkiewicz Hi, That is a rather unorthodox requirement, something most users would never do or have to do. Your change from 54m to 50m is 8%. This does have a noticeable impact on the audio, but not too much. Me, to avoid unwanted