• Off topic

  4 answers, most recent on 5/18/2026

  I just tried to submit a support request on your website-- cannot save
  I just tried creating a support request on your Help Center...trying to get help choosing a new video editing product. The support request could not be saved is the result I received twice.
• Off topic

  One answer, on 4/18/2024

  RE: [Solved] Deleting an account
  @Ken-Ted Your post has been edited to remove your email address since personal private data should never be posted to a public forum like this one. If you wish to remove your Magix account please email infoservice@magix.net and ask for their
• Video Pro X

  2 answers, most recent on 11/21/2024

  [Solved] Can I lock in very small clips in their timeline?
  Hello.. VPX Vers 17.0.3.68 (UDP3) 8447 KA3 I am trying to multi edit 5 cams but some of the clips are extremely small and I would like to lock them in position if I could do that. As there are many of these tiny clips, can I lock each one as I
• Movie Studio

  One answer, on 12/26/2025

  RE: update software
  @Sergio-Bile HI You can update for the Upgrade price,when you get to the page offering the different editions, select Perpetual license - Upgrade for the edition you require, click Buy now and complete the following pages. On completion you should
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Todd-Crandell Excellent news! Thanks for the feedback and, happy video editing. Jeff
• Video Pro X

  9 answers, most recent on 1/20/2026

  RE: No output option at 100fps for 4k-100fps video
  My 3 year old Samsung 65 in. 4k smart TV will play my 1080p-120 fps and 720p-240 fps AVC or HEVC videos directly off my camerasas well as after editing. I usually only do trimming and minimal editing with comments on various frames for my personal
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Robert-Lyons-48 I don't know about about "Magix Video Editing" but Magix basically sells two different video editing softwares: Vegas and Video Deluxe. Vegas was originally developed by Sonic Foundry and later sold by Sony. Sony ended funding for
• Movie Studio

  2 answers, most recent on 2/16/2024

  [Solved] Frame around Preview Editing Screen
  I think I have finally found my answer but just hope to seek confirmation. I am working on editing a 5:4 video that because it was originally recorded at night, it is quite hard to see the outside edges of the video to be able to zoom in. Am I right
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Never post private information here. This is a public forum. Please edit or delete your last post.
• Video Pro X

  4 answers, most recent on 2/28/2025

  RE: [Solved] Working with Collages
  @Can-Dive Hi . . . . applied a collage and saved the project and close the program . . . start the program and reopen the project. Is there a way to delete the collage (undo) similar to undoing/deleting an effect on an object(s) without deleting the
• Video Pro X

  4 answers, most recent on 10/14/2025

  RE: Bought the vMAGIX Video deluxe 2026 plus.
  @Max-HOLDT Welcome to the Magix user to user forums, so not a contact for any Magix staff and confidential data, like serial keys, and order numbers should never be posted here. Hence I have edited your post. Error 14 indicates you are trying to use
• Movie Studio

  6 answers, most recent on 8/22/2025

  RE: Magix video deluxe 2026
  Hi there thanks for replying to my post,well I have found what you were taking about and I have managed to speed up and slow down while I am editing the video,but I really wanted to slow down or speed up the final edit then save it and download it
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: [Solved] Sound forge won't load
  @Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Hi Thanks for the feedback, happy to hear you have recovered the project. I would suggest when working on a project over a period of time that you save using 'versioning' eg after each editing session save the project then use
• Movie Studio

  One answer, on 10/1/2025

  Is it possible to edti HDR files with Video deluxe 2026 Premium?
  I bought Video deluxe 2026 Premium, but now I want to edit HDR content. When it upload it to the program and render it to a video, the quality of the colors becomes very bad. Is there something to do about that so I can edit HDR contant or do I have
• Movie Studio

  3 answers, most recent on 4/13/2025

  RE: MPEG-2 codec loading
  ... OBS Studio for editing
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf Thanks for the follow-up. I'm glad you were able to finally resolve the problem, and please don't apologise, we've all made mistakes like yours! Happy Video Editing! Jeff
• Music Maker

  4 answers, most recent on 7/30/2024

  RE: [Solved] I purchased Music maker 2025 premium vide Order .No. of the product.
  @ANIL-BAXY These are public forums and not any contact for any Magix staff. As such, confidential personal data, like order numbers or serial keys should never be posted here. Hence I have edited your post to remove these. Based on the information I
• Music Maker

  4 answers, most recent on 3/12/2024

  RE: [Solved] Can I change the BPM during a song without affecting the whole song?
  @Alan-Emery In Music Maker there is only one tempo for the whole project. So I recommend that you export your projects as a WAV file and load the file into a new project. There you can cut your WAV file into parts and edit each part with the Tempo
• Video Pro X

  9 answers, most recent on 5/10/2025

  [Solved] Export Glitches: One Black Frame?
  I have been noticing these single black frames appearing during transitions between two clips over the past few months. They do not appear in the Timeline Preview - only appear in the final export. I believe they manifest themselves because of some
• Movie Studio

  7 answers, most recent on 12/12/2023

  [Solved] [ Solved ] "Program monitor" frozen.
  Hello all! I was just sitting down the morning after editing a video with no problems, and now for some reason, the "Program monitor" display window that typically shows you a playback of the video you're editing no longer shows video, and is
• SOUND FORGE

  15 answers, most recent on 1/2/2026

  RE: mouse won't click properly in sf 18 waveform
  thank you. I am editing flac files. Tried the settings you both mentioned and I still can't click down to the millisecond. frustrating. Further ideas? Really appreciate the help. Jim A.
• Movie Studio

  40 answers, most recent on 11/24/2023

  [Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview
  Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the
• SOUND FORGE

  2 answers, most recent on 4/22/2024

  [Solved] Why does SF(12) delete half of the music track after I save it!?!?!?!?
  I've been trying to edit a couple tracks and every time I save them, SF(12) deletes half the info off the track!! BEYOND FRISTRATING! WHY!?!?!??! and it's only on a couple/few particular tracks in our library.... No matter what I do, it ALWAYS