• Photostory

  16 answers, most recent on 12/21/2023

  RE: Travel Maps
  @bob-gove When you create the exported video what is shown for you in the highlighted box below? I very rarely use the travel Maps feature so I don't know whether the exported video has ever gone directly to the the PS Timeline but for me, I have
• Video Easy

  7 answers, most recent on 11/10/2023

  RE: kodek video magix video easy v. 7.0.1.145 (UDP3) UG Code 8141 KA 2
  @Lucjan-Borowski If you purchased from Magix as part of "Rescue your videotapes", the specs clearly show no support for H.265: https://www.magix.com/us/video-editor/rescue-your-videotapes/specifications/#c1610809 If you purchased from
• Video Pro X

  No answers, created on 1/18/2024

  navigation and enlargement of video clip using keyboard (also VMS2023)
  Hi, (1) using the keyboard (only) how do I move the playback cursor to the end of the object (orange clip movie) according to the drawing? (2) This object above (orange clip movie) is a part of a larger movie.Is there any way to type a value (=
• Movie Studio

  28 answers, most recent on 8/25/2023

  RE: new bug in MS2023 Platinum / import PNG image generate FROM MS2023
  @johnebaker Hi John EB, Sorry, I should have clarified that after doing the jpg thing, it was navigating to the folder that caused the temporary blockage. That bad video clip created by exporting the png is what causes the problem. Just navigating
• Music Maker

  2 answers, most recent on 2/4/2024

  RE: Problème d'affichage,
  @Junior-Vixama Veuillez vous assurer que le pilote audio est correctement configuré.  Accédez à Fichier > Paramètres > Paramètres du programme > Audio/MIDI.  Sélectionnez le pilote Music Maker ASIO.  Cliquez sur le bouton Avancé à côté de
• Movie Studio

  6 answers, most recent on 9/27/2023

  RE: Movie Studio Ultimate
  Thanks guys. Yes I'm actually coming from Vegas Pro 21. I was hoping when I upgraded from Vegas Pro 20 I would get less crashes because of one of the YouTube tutorials that said it was more stable. Edits from those tutorials that made me think that
• Photostory

  11 answers, most recent on 11/6/2024

  RE: Cannot delete photos in Media Pool.
  @DannyP Hi, OMG! It's a good thing that you cannot delete the files (photos/videos/audio) from the Media Pool under Import. They are the files that are on your hard drive and may or may not also be in your project. Only photos/videos/audio objects
• Photostory

  8 answers, most recent on 1/27/2024

  RE: Photostory 2024 wont load
  @quantock Hi . . . . The only way to continue is to hit "ESC"  and get this screen: . . . . This would suggest that there is a hidden dialog waiting for a response from you, usually under the splash screen which cannot be moved to see what is
• Movie Studio

  4 answers, most recent on 8/9/2022

  [Solved] Chapter markers and chapter when burning a DVD
  I have placed to chapter markers in the this video I'm making and named them "Photos" and "Announcements." [see Screenshot 47]. It's my understanding that when I press the disc in the upper RH corner to burn a DVD, the chapters should show up in the
• Music Maker

  6 answers, most recent on 7/6/2023

  RE: all purchased content missing Magix only wants more money
  @Khadijah-Starchild Installing the update did not get rid of your old projects. The MMM project files will still be exactly where they were for your previous version! Simply choose Open Project and navigate to where they are saved; if you use the
• Movie Studio

  4 answers, most recent on 12/2/2023

  Chapter Makers Not Recognized in 2022 Movie Studio Platinum
  I have completed my project in 2022 Movie Studio Platinum Version 21.0.2.138. After reviewing the tutorial for burning to disc, I added Chapter Makers to my project. After saving my project, I went to the burn screen. I next clicked on the Preview
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Welcome to the Magix user to user forums. First, there is no subscription involved with purchasing any version and edition of MusicMaker. Each major version release has now to be purchased by a one-off payment, but if a user decides
• Music Maker

  12 answers, most recent on 4/22/2024

  RE: Tyros 2 keyboard recording
  @Richard-Docherty For optimal sound settings please navigate to File > Settings > Program Settings > Audio/MIDI. Here you need to select an ASIO driver, for example the Music Maker ASIO driver. Next, click on the Advanced button next to the
• Movie Studio

  3 answers, most recent on 3/5/2024

  RE: Color card title
  @fishycomics Hi, Further to the above, here are instructions as to how to modify and replace an offending title - one that does not show up in the right place. However, I don't show how to replace the old title that has a locked with with a new
• Movie Studio

  28 answers, most recent on 8/25/2023

  RE: new bug in MS2023 Platinum / import PNG image generate FROM MS2023
  @Former user @johnebaker Hi, In my tests with MMS2023, CPU was on for some reason in the Device Options HWA for Processing. When I imported the exported png, I got a black screen. When I switched to Intel, the image came back. The exported MP4 was
• Video Pro X

  7 answers, most recent on 6/24/2023

  RE: File Not Found
  Do you have something different, does the project open after you've reconnected the files? @Gid That's the thing. I cannot reconnect the files at all. I click "folder," navigate to the file it can't find, click "open," and it gives me the message no
• Other products

  6 answers, most recent on 4/19/2022

  [Solved] Folder Disappeared from Navigation Tab
  Photo Manager froze and terminating the process led Folder to disappear from Navigation and Info tab, although Photo & Video, Categories, Albums, and Preview still show.
• Video Pro X

  21 answers, most recent on 4/1/2022

  RE: [Solved] Editing in the source monitor's window causes program to crash
  @profilaxagm Hi, Start with - do not double-click on a file to open the program. Open the program, Load, navigate to the file and load it. Go to the Program Settings, Folders tab, and change the paths to the other drive. What happens if you save
• Music Maker

  One answer, on 3/14/2022

  RE: [Solved] White Noise
  @amburrito Which audio driver is selected in the program settings of Music Maker? If it's Magix Low Latency it is normal that you cannot use other programs at the same time as Music Maker. This is how the driver is developed. White noise could be a
• Music Maker

  2 answers, most recent on 3/5/2022

  [Solved] Updated to 30.0.4.44 version. How to make loop range bar show seconds
  Dont know how to make loop range bar show seconds instead of Bars after update in Music Maker. I used to right click on the counter in navigation to bring up "display milliseconds" option, but that no longer works since I updated Music Maker Premium
• Video Pro X

  8 answers, most recent on 3/3/2022

  RE: [Solved] How to synchronize the Source and Program monitors?
  @Photo_G Hi . . . . Is there a way to get the Source and Program monitors to playback at the same time in VP X12, after editing has been performed? I would like to have a real-time comparison of stabilization . . . . AFAIK there never has been a
• ACID

  3 answers, most recent on 1/30/2023

  [Solved] Media Manager in Acid Pro 10?
  Hi, Im evaluating the Acid Pro 10 product via demo before I purchase, and I am wondering if there is a better way to naviagte loops, other than the Explorer, and manually navigating thru a ton of sub folders.   In the support documentation, I see
• SOUND FORGE

  6 answers, most recent on 5/23/2022

  RE: [Solved] Audio Issue
  Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your computer keyboard, and type REGEDIT in
• ACID

  2 answers, most recent on 10/17/2021

  [Solved] Unable to locate loop files on Acid Music Studio 11
  Greetings. I'm baffled. I just installed Acid Music Studio 11, went to Help, downloaded and "installed" the three packages (Instr&Loops 1,2 and Hip Hop Official) and have no idea where they were installed. So, I am unable to navigate to them and