• Samplitude

  20 answers, most recent on 10/27/2025

  BorisFX managing Samplitude family of products now.....
  I got the email about my Samplitude products now being managed by BorisFX... I opened an account and saw that my licenses were not there, so I opened a support ticket asking about the product transfers, access, and license code parking..... I had a
• SOUND FORGE

  7 answers, most recent on 5/30/2024

  RE: ACX export
  @Thomas-Braun3542 As I see it, you need to edit your file manually depending on what you see in the ACX check. if your file is too loud, you need to reduce the volume manually. If it's too quiet you need to raise the volume manually. If the
• Photostory

  7 answers, most recent on 2/26/2025

  RE: Video does not import smoothly (+ sound)
  @Peter-Werts Hi Peter Thanks for the feedback. Pleased to hear that the video is OK after conversion, the extreme range of frame rate can cause issues, however the high average frame rate was not too far off the target frame rate, which would
• Movie Studio

  7 answers, most recent on 4/20/2024

  RE: [Solved] Saved video plays at half speed, sound is normal speed
  @Brian-Gardner, @emmrecs Hi Brian, Jeff One immediate 'peculiarity' is in the export settings, the source video is 60.8 Mb/s and 60.000 FPS, in the export settings used, the Average Bitrate setting of 6000 kbits/s (6 Mb/s) and audio bitrate of 120
• Music Maker

  15 answers, most recent on 5/22/2024

  RE: Mic sound distorted
  @Richard-Docherty Is the gain of the microphone maybe too high?
• Music Maker

  7 answers, most recent on 12/19/2024

  RE: Score tool bar - Can't get rid of it
  Yes, I do. I start the basic structure of all my music with Labs "Soft Piano" and then elaborate from there. Thanks for the hint, I'll see if I can do something with this information. I had noticed the floating of the tool bar too and didn't
• Movie Studio

  7 answers, most recent on 12/29/2024

  RE: crash when internet goes down
  @CubeAce OT . . . . Edge . . . . This too can be removed (Revo) however, do not remove the Edge Webview2 Runtime, doing so will cause issues with any installed program that requires this to connect to the Internet, this includes Magix programs. John
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527  I have been working with Nvidia GameReady Drivers for years and have never had any problems. Like @Bol (Rob) I, too, have run the Game Ready drivers for several years, without problem. Jeff
• Music Maker

  11 answers, most recent on 7/18/2024

  RE: FX keep dropping out
  This problem drives me insane! I tried all the suggestions, it still happens. Maybe I am asking too much of this software.
• Music Maker

  One answer, on 10/10/2024

  RE: App stuck
  @Skyy-Dragonn There might be a hidden warning message box you need to close. This can happen if the screen resolution of your computer is too low. Try pressing the Arrow Keys and Enter or ALT and F4.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @CubeAce surprisingly, with AMD CPU's outselling Intel, you would think that Magix would be at least testing them. Intel iGPU's are mature, while the AMD iGPU's are in their infancy so to speak. @Tusk as for "remnant" possible GPU drivers left over,
• SOUND FORGE

  6 answers, most recent on 8/5/2025

  RE: Having Problems With Sound Forge 17 Crashing Or Otherwise Not Working?
  It's a Dell Optiplex 7050 Micro so technically it's a desktop but not a conventional (large footprint) desktop. It has an Intel I7 quad-core 2.84 GHz processor with 32 Gb memory. The HDMI port is on the motherboard and it also has 2 display ports.
• Video Pro X

  24 answers, most recent on 10/8/2024

  RE: VPX Converting a Movie (MVD) to a Project (MVP)
  @browj2, Your "Camping" looks more like "Glamping." 😀 Too bad about the poor weather. Its all part of the adventure! Thanks for the link to the Bug List. I'll take a look at it.
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  I've decided to return the card, it's too much of an investment than to 'live with it'.. I've spent over 4k on this PC now, it's within the warranty period. My laptop will suffice for now, but regardless of bloatware it has to be the card. At the
• Music Maker

  6 answers, most recent on 9/3/2024

  RE: soundpools that were purchased no longer exist after upgrade
  the only proof i have of purchasing them is via my Microsoft account and credit card details it was over a few years too 2023 back to 2019 - all for music maker
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  @jamesglynn Hi . . . . my save titles were too long but even reducing the titles to one word "test" . . . . Is Audio Cleaning lab 4 running as a trial version, ie not activated with a purchased serial number? If so the movie length that can be
• Movie Studio

  8 answers, most recent on 5/18/2025

  RE: MEP 16 Pro Plus - Creating Caption Color Background Mask
  @CarpentersMate Mike, you'll see my title background goes right across the screen. I settled on that technique because it was too cumbersome to adjust the width of each background to match the length of the text. It could be done though: after you
• ACID

  One answer, on 7/19/2025

  RE: Cant record audio....low memory
  @Anthony-Sferlazza You can upload images to this forum via the arrow icon above the textbox field. I haven't clicked on your image links, but I assume that you have actually too much memory on your SSD. The program is so old, it cannot handle more
• Movie Studio

  21 answers, most recent on 10/18/2025

  RE: Why Chromma key - gives additional collours on video ? Why
  @badbob Hi Thanks for the clarification, and trip down memory lane. I first started with Movie Edit Pro 11. Added 13/10/26 : From the software disc images it looks like you have MEP 2018 as the current version installed. With respect to the effect
• Photostory

  One answer, on 9/25/2024

  RE: Greetings!
  @loweho Welcome! Do feel free to post your questions here; there are a number of experienced users of Photostory who will be only too pleased to help. JeffForum Moderator
• SOUND FORGE

  5 answers, most recent on 2/12/2026

  RE: Version 14 Missing VST Plug in Rack Missing inter alia
  Sorry did not realize it but your statement about profile is the problem I have. My old profile email address is not longer valid. I also saw that another email that I used in 2021 was chnaged by the ISP from .com to .net. So any emails to thatb
• ACID

  12 answers, most recent on 6/29/2025

  RE: [Closed] Could ACID PRO Rise AGAIN !!! ..NEW MANAGEMENT !!
  @DyReck411 @DyReck411 As you can see here, the new management will probably also don't develop Sound Forge any longer (which comes from the same development team as Acid and Vegas). So don't get your hopes up too
• Movie Studio

  12 answers, most recent on 5/1/2026

  RE: Have downloaded Magix video de luxe 2026
  Thanks Jeff, John Baker, and Emmrcs for your help. Very kind of you all to help. I only upgraded to the Pro x17 version as I was told I couldn't get help for my beloved Magix Video plus 2026 version. After trying to download the pro x17 I found that
• ACID

  9 answers, most recent on 9/3/2024

  RE: ACID Pro/Music Studio still a valid tool/DAW choice in todays market?
  For the record to all ACID users/potential users.... There is a difference in AMS11 and AP10 core program... Pro 10 is newer as it turns out, and way more powerful too of course... My Win 11 laptop does not like AMS11, but AP10 installs, locates