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  • Movie Studio
    8 answers, most recent on 2/19/2025
    RE: Burning Disk
    @Ray-Lang Hi Thanks for the information and your computer specification, however you did not mention the disc type eg DVD-R, DVD+R, BD-R etc. Are you in a PAL or NTSC TV standard region? . . . . did you read the part about every thing works fine in
  • Video Pro X
    31 answers, most recent on 8/28/2024
    RE: Selecting Movie Settings with VP X16
    Hi @johnebaker I'm using the same old Verbatim DVD-R discs (DL when called for). AFIK my burner drivers are all up to date.
  • Movie Studio
    One answer, on 12/26/2024
    [Closed] My account product info is incorrect and I need a serial number
    My account product info is incorrect. It says I have DVD Architect Studio 5.0 but I don't. I own Movie Studio 13.0 Platinum. I need my serial number to install Movie Studio 13.0 Platinum onto new PC. Thank you.
  • Movie Studio
    22 answers, most recent on 10/11/2025
    RE: Serial Number Problem with Video Deluxe2026 Trial
    @m2005 That solution was suggested (by me) in the first reply to this thread but it's great to see a Magix employee participating here!! @GeeGee I understand what you say about Win 10; the whole situation is very unclear and M$ seems to be doing not
  • Video Pro X
    44 answers, most recent on 2/4/2025
    RE: Problem with exported DVD
    Playing around I suspect The source is Interlaced LFF Whilst the output is labelled progressive my experience is that DVD players (at least old ones) always treat discs as interlaced It's being played TFF so the fields are jumping backwards and
  • Photostory
    One answer, on 4/9/2025
    RE: I have a new laptop and I have lost my hard copies of Photos on CD & 3
    @Tom-OConnor Welcome to the Magix user to user forums. To access and redownload already-purchased Magix products go to your Magix account, log in and go to My products. Find the listing for the specific software and you should find the installer and
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, thanks for replying. I've added the amended spec above to ‘Signature’ Yes I live in UK. It was recorded in the UK. Yes the camera, no longer in my possession, was Non-UK Model. Its “Video delux 2025” nothing about Plus, Premium or
  • Movie Studio
    8 answers, most recent on 2/5/2026
    RE: Repeated glitch in burned disc
    @k9vet Hi . . . . This has happened with several burn attempts. . .. Always happens at nearly the same spot in the playback and occurs on different DVD players . . . . We need more information to help with this issue: Windows 11 version
  • Movie Studio
    8 answers, most recent on 2/19/2025
    RE: Burning Disk
    Which disc menu template(s) are you using and are you making any changes to them?  Answer: Using the Compass Template, only changing chapter and titles not graphics. The brand and type of discs you are using? Answer: Sony DVD's and Blu-rays Are you
  • Other products
    27 answers, most recent on 1/7/2025
    RE: DVD Architect Studio 5.0
    @johnebaker Hi John EB, Something is wrong as there seems to be two models with the same model number, each with different specs: Pioneer BDR-XD08UMB-S Portable 6X Ultra HD 4K Blu-ray Burner External Drive Bundle with Cyberlink Software Download
  • Movie Studio
    26 answers, most recent on 1/17/2025
    RE: Blu ray disk chapters blank
    Hi @johnebakerone more thing. If I import the DVD ISO with Handbrake everything works. If I try to import the BD I have this error.HTH
  • Movie Studio
    One answer, on 4/13/2024
    RE: [Closed] DVD Architect
    @Terry-Difazio I believe DVD Architect was only a part of the 14 Suite and 14 Premium Edition. You need to contact your seller, because you've very likely didn't buy it from Magix, so nobody here can help you. They haven't sold DVD Architect for a
  • Photostory
    15 answers, most recent on 1/28/2026
    2026 Manual doesn't agree with program - Split Photostory, etc.
    I have some projects that I would like to separate into separate Photostories within that project so that I can burn them to a DVD and have each story as an option to play. In the manual on page 95 the instructions don't make sense, I separate the
  • Photostory
    2 answers, most recent on 1/13/2026
    RE: photostory Deluxe 2026 - audio - missing codex
    @czechwarmblood Can we clarify something? Is it only on playback of the exported file(s) that you receive the message that a codec is missing? And is the problem present in both the DVD and mp4 exports, or only the latter? If it is only the mp4,
  • Off topic
    2 answers, most recent on 12/12/2024
    RE: [Closed] Deactivating devices when email address has changed
    @RonaldR-Niquette Hi In addition to @PATIENT-X comment, further posts for DVD Architect, which is a Vegas Creative Software program, should be made in the Vegas Community forum, link is at the bottom of this page, Add-ons category. This topic will
  • Rescue Your Videotapes!
    35 answers, most recent on 7/16/2025
    RE: Geen geluid bij overdracht VHS-band
    Hallo Rob, Vooreerst bedankt om een hele opstelling te maken en dit ook nog te filmen.Maar mogelijk zit daar wel de oplossing in. Ik merk dat u dvd kiest voor opnamekwaliteit. Ik meen begrepen te hebben uit voorgaande berichten dat dit 'door de
  • Rescue Your Videotapes!
    9 answers, most recent on 4/22/2025
    RE: Videowandler 2 issues...
    Thank you for the really fast response.I bought another cable with all 3 connectors but it had a stupid problem with the plastic cover on the connector being too thick to fit in the small slot that the AV input was in. I tried connecting the black
  • Movie Studio
    41 answers, most recent on 2/6/2025
    RE: How to fix or smooth de-interlaced content?
    @jak.willis Hi Either a USB HDD or USB Flash Drive In this case, if the TV supports MPG file then try Als suggestion above - using the Standard DVD export preset, and let the TV do the upscaling and de-interlacing. John EB
  • Rescue Your Videotapes!
    7 answers, most recent on 12/19/2025
    RE: Lines in digitized VHS
    I doubt that it is the digitiser. You'll notice the yellow banding in the sky; that will be caused either by poor tape quality or the VCR, so I think the lines are probably caused by the same issue. I just tried another VCR by Samsung and the
  • Movie Studio
    15 answers, most recent on 7/5/2024
    RE: Puting finished movie with Title Page + chapters onto a USB stick ?
    @VHS_guy_2019 Yes, the great DVD conundrum. It really is a pity that there is no practical way of replicating a DVD to be played from a USB stick on a TV. However, you have deduced the various replacement options, and Magix will easily and quickly
  • Video Pro X
    31 answers, most recent on 8/28/2024
    RE: Selecting Movie Settings with VP X16
    @rickduley Hi Rick The range error message and log indicate that the first 1.5 secs of the timeline is empty, this is not a problem in itself, however there are other potential issues: WRT to the Bunnings time, I have managed to replicate this,
  • Movie Studio
    2 answers, most recent on 7/9/2024
    RE: how to import dvds to edit them
    @Martin-wenzel Hi and welcome to the user to user forums. The short answer is you can't directly import any DVD or Blu-ray Disk information into any video editing program. You could use the screen capture ability within the program to record the
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    Thanks @johnebaker Two things about trying that: (1) The ISO for True Grit is too large to get on a standard DVD-R and no-one sells DVD-R DL discs. (2) Trying to cut a much smaller file to DVD-R I got spat out
  • Movie Studio
    66 answers, most recent on 1/29/2025
    RE: The output formats are messed up in Movie Studio 2024
    @clement5 I disagree with most of that. Specifically: So when a DVD is created the pixel aspect is 3:2 names 720:480, but the display aspect metadata is 4:3, so the image is rescaled by the player within the limitations of the playback device. I
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