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Hi, I found a workaround to deal with the lost preferences problem (Win 10, 64bit). Simply open "Regedit" and navigate to HKEY_CURRENT_USER, Software, Magix, SOUND FORGE Pro. Then erase folder "12.1" and rename folder "12.0" to "12.1". This worked

Other products

3 answers, most recent on 7/12/2018

RE: [Solved] Soundpool 1-8

Hi there, Ok, this is going to be a little tricky, but maybe the following information helps: While MAGIX is no longer selling the releases of this older "Soundpool DVD Collection" series as entire soundpool bundles, a lot of the constituent

SOUND FORGE

4 answers, most recent on 4/6/2020

RE: [Solved] Sound Forge Pro 12 no longer defaults Save As to source folder

Yes, you didn't really quite understand my issue. I don't want SF to remember the last Save As folder. What i want: when I open a file, I want the folder that appears by default when I do a Save As or Render As to be the same folder the source file

Video Pro X

14 answers, most recent on 5/16/2018

[Solved] Problems creating Disc menus etc using Video Pro X ver: 15.0.0.56

OS: Windows 10 I am a new user of Video Pro X. I found the movie editing functionality fairly straight forward. However, when I try to create a disc with menus I run into all sorts of problems and every time I seem to have gotten things sorted out,

Photostory

4 answers, most recent on 1/1/2018

[Solved] Magix Network Sync and Magix PhotoStory Deluxe update

I purchased the PhotoStory Deluxe from the latest Humble Bundle deal...something I really regret right now!The updateprogram in PhotoStory Deluxe is one of the worst I ever come across, it's pathetically badly written!I choose the option to update

Photostory

19 answers, most recent on 12/31/2018

RE: [Solved] burning DVD - not recognized by DVD player

Hi There is a file missing on the disc VIDEO_TS.IFO without this file the DVD player does not know what to do with the disc. If the file structure is the same as Movie Edit Pro then you should have a folder called Disc Images, the program settings,

ACID

11 answers, most recent on 2/25/2018

[Solved] New Acid Pro good news, give your feedback

I got a nice survey with good news about Acid from Magix, they are great!It is for the upcoming Acid Pro, hopefully it will be 64 bit, that's what I mainly need as update. If you get the survey too be sure to mention what you need, 64 bit is what I

Movie Studio

2 answers, most recent on 4/2/2008

RE: [Solved] Preview image and text disappear when previewing in the Burn section!

Thanks for adding the additional information regarding program version and so on.I played around with that and I think I see what you mean. Basically, what it is, is that when you set up a background video, everything before the loop part of the

SOUND FORGE

5 answers, most recent on 8/9/2023

RE: Sound Forge corrupts Windows 10 audio drivers

hi @Bill-Dyszel...if you're getting white noise or static during playback, this is simply an incompatibility with your onboard sound card and the Magix Low Latency 2016 driver...removing that driver will fix the white noise/static issue. Here's how

Movie Studio

23 answers, most recent on 6/14/2023

RE: Editing audio on the timeline

@CubeAce Hi Ray, I believe that just the HDP info is enough to indicate the wave file. Do this test. In Windows Explorer, right-click on an HDP file that has an associated wave file. Open With, Choose another app, Look for app on PC, and navigate to

Movie Studio

4 answers, most recent on 12/2/2023

RE: Chapter Makers Not Recognized in 2022 Movie Studio Platinum

@Michael-Hurn Hi Do your chapter markers look like these on the timeline - I have renamed them. If they are round markers then they are the Project markers as @emmrecs has mentioned. In the Burn Edit view, if you have chapter markers, then they

SOUND FORGE

One answer, on 9/8/2023

RE: Hissing sound every 5 seconds

@Charles-Miskimon This could be caused by the Magix Low Latency Audio driver. I don't know if you can get rid of the noise by adjusting the driver configuration. The forum usually recommends removing the driver. Press Windows Key + R on the

Samplitude

6 answers, most recent on 3/18/2024

RE: Monitor does not work when recording wave files.

@Joseph-Figueroa What-you-hear is for recording your PC audio, not for monitoring. With What-you-hear you can, for example, record the audio of your web browser in Samplitude. If you want to use What-you-hear and it isn't available please check

Movie Studio

2 answers, most recent on 4/5/2025

RE: how to make a bluray menu for 76 videos

@ashaath Hi . . . . Have I overlooked something, or am I up against limitations? . . . . The simple answer to both questions is yes and no. What you have is one movie (timeline) with 72 chapters, which as far as Blu-ray disc standards are concerned,

Movie Studio

8 answers, most recent on 5/27/2024

RE: MAGIX 3D Maker template fail to open

@elvis-t5033 Hi. Assuming you followed The advice given by @johnebaker in your previous post and are no longer suffering from the vbs file problem then try the following. Go into the program's Program Settings found under File \ Settings \ Program

Movie Studio

10 answers, most recent on 1/29/2024

RE: Movie Studio 2024 Platinum won't run - crashes and clears.

@JJJJ First, there's no need at all to use an external image hosting site for this forum. Simply click the up-arrow in the blue circle at the top of the comment box and navigate to where you have saved your image(s). It/they will then be added to

Video Pro X

12 answers, most recent on 3/9/2024

RE: Copy Multiple Objects from Another Project & Retain Relative Position?

@Galaxy Hi, Well I'll be... I never tried saving any object that was in the PTF, so I didn't know about the takes. The reason that it does this is that the entry in the PTF can be a trimmed clip with effects, and the take will remember this. I never

Movie Studio

21 answers, most recent on 6/1/2023

RE: MEP2021 and MMS2023 Crashing on Virtual Dub Plugin Load Attempt

@CubeAce Ray, it's only a plugin, not the program itself, and it runs OK on VDub. I agree that time waits for no man/woman/software, and 32-bit stuff is now falling by the wayside, however when Magix can't navigate the folder that these plugins are

Movie Studio

25 answers, most recent on 8/7/2025

RE: Any decent support for Insta360 videos yet?

@Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just taking

Music Maker

8 answers, most recent on 4/27/2024

RE: Doesn't record what is played

@EchoVanderBlack Ok, I checked out the instrument and it is somewhat complicated to get it working if you don't use an external MIDI device, like for example a MIDI keyboard. But it is still possible. Create an empty MIDI object on the track, where

Web Designer

No answers, created on 2/22/2023

Navigation Bar disappeared after computer crash

Hi everyone. I'm running a PC with Windows 10. My computer crashed, and the hard drive died. I had to reload everything from scratch, including Xara Web Designer Premium v.16. Luckily I still had the CD-ROM. But of course, all my web pages were

Video Easy

21 answers, most recent on 6/7/2024

RE: Video Easy no longer recording audio in stereo

@AAProds Hi Al. Video Easy became a subscription service only a long time ago and no longer appears on the main Magix Website. However if you do a web search for it you get to this page which has shown the same information for over a year now. Can

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple

SOUND FORGE

11 answers, most recent on 4/14/2023

RE: Soundforge Mac Bad Crumb message

@ronnie-l This comment here might help you https://www.magix.info/us/forum/audio-issue--1290482/#ca1738999 press the Windows key + R on your computer keyboard, and type REGEDIT in the Open field: Then navigate to: HKEY_LOCAL_MACHINE > SOFTWARE