• Off topic

  7 answers, most recent Yesterday

  [Solved] Magix canceled my subscription after accepting my payment.
  Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  Hi @mmcswnavy24, You should be able to purchase SF 17 or 18 here which seems to be working,. at least from my location in USA. . or at least try the free 30-day trial version.https://www.vegascreativesoftware.com/us/sound-forge-pro/
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  No registration number after buying soundforge 18
  I used the trial version thenI bought soundforge 18 with the cd I have not recieved my registration number or cdin the usa, ohio
• Off topic

  One answer, on 3/6/2025

  software from USA
  Because of the actions of Donald Trump since his second inauguration, I wish to unsubscribe from all Magix accounts.
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Thanks Johnebaker, Just read the topic you mentioned and did all the gentlemen was talking about. I haven't heard anything from support for 6 weeks and have tried all avenues from UK, USA and China but haven't herd anything. Cheers
• SOUND FORGE

  17 answers, most recent on 5/28/2024

  RE: SF18 build 21: Plug-in Manager problem
   Isn't Sound Forge made by the Vegas team? No, AFAIK, the Sound Forge team (or person, or office) is in Berlin Germany and Vegas is still based in Madison Wisconsin (USA) as it was since the Sonic Foundry days.
• Music Maker

  One answer, on 12/27/2024

  RE: non riesco a registrare la voce
  @Marika-Montesano Per un suono nitido hai bisogno di un microfono adatto alla registrazione vocale e di un ambiente di registrazione trattato con un riverbero molto ridotto. Per ridurre la latenza assicurati di selezionare un driver ASIO nelle
• Rescue Your Videotapes!

  22 answers, most recent on 3/4/2024

  RE: choppy video
  I am living now in the UK, but my Sony handicam was purchased in USA, so it is NTSC format. I have no problem streaming to my TV. The problem is the capture card which probably can capture only PAL...
• SOUND FORGE

  2 answers, most recent on 11/8/2024

  Most features are greyed out can’t access
  Magix, very disappointed! Just got your Sound forge 18 pro and I can’t access hardly any features within the program!!!! They are all greyed out. I can’t even find a metronome !! the reason I got it was a lot because of the advertised sound blocks.
• Other products

  27 answers, most recent on 1/7/2025

  RE: DVD Architect Studio 5.0
  @Maju.M Hi . . . . Of course, recording a 4K movie (3840x2160) is possible. 50 frames per second - no problem. . . . I never said it was a problem, please reread my comment, I was referring to burning 4K UHD discs.which your first comment suggested
• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @browj2 Hi John. YT has been deliberately showing videos at lower resolutions to lower bandwidth on the server side for some time now. Even if you set you preferences to include the higher resolutions, often you will get sent a lower resolution file
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  @browj2 Hi john. Before going into this any deeper, NTSC is 29.97, not 23.97. Not for video taken for NTSC broadcast of old films that were to be seen on a colour TV set with no artifacts. Then the 24fps was made to become 23.976 fps to insert the
• ACID

  14 answers, most recent on 11/24/2022

  [Solved] Live Track Record Latency
  Hello, I posted a similar question awhile back but realized that I had accidentally posted in Samplitude so I am asking again under the Acid category. I am using Acid Music Studio 11 and have a latency recording issue.   There is a delay when I
• Off topic

  14 answers, most recent on 2/2/2025

  RE: Not able to pay for the product
  @PATIENT-X Oh, so now I understand Thanks Between the bank and PayPal, I am receiving an estimate of six days for the transfer time to occur. That's my best guess. PayPal has no actual living humans who will have a spoken voice conversation with a
• Movie Studio

  84 answers, most recent on 8/5/2024

  RE: Linking "videos" or "projects" question
  @Eric-Elliott Hi Eric, Please, you do not save tracks. Audio files are not considered as tracks in a video program. You record to an audio file that goes on a track. I told you this. You can have many audio files on a track, just as you can have
• Movie Studio

  12 answers, most recent on 4/1/2023

  RE: Can't open up New Blue Essentials and Stylzers
  I think I found them. Mine are different than yours. Is it because we bought the software at a different time and in different countries? I am in Canada, you are likely in USA.
• Other products

  2 answers, most recent on 6/2/2022

  [Solved] Purchasing dialog errors out
  I tried to purchase Xara 3D Maker 7. First the VISA company flagged it because it was outside my country (USA). Then after several re-tries and after VISA approved purchase, then I suspect Magix flagged it after I tries several times. Such a pain
• Photostory

  3 answers, most recent on 3/22/2021

  RE: [Solved] Cannot boot The software anymore
  Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my
• Photostory

  3 answers, most recent on 3/22/2021

  [Solved] Cannot boot The software anymore
  I purchased Photostory Deluxe in Nov2020. Installed it on my iMac on a PC partition that I created by using Parallels software. I created many movies and photo stories successfully. I am not sure if Photostory stopped booting after I installed MacOS
• Photostory

  4 answers, most recent on 3/12/2021

  [Solved] DVD playback error message - Playback Prohibited by Area Limitations
  Up graded to Photostory Deluxe 2021 in November 2020. DVDs created will play on my computer and dvd player. Some dvd players in our family will not play the show. Dvd's from previous Photostory versions play fine on those players. Error msg:
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2021

  [Solved] Purchasing RX 8 Audio Editor (64-bit) and Ozone 9 Elements plugin
  This is confusing. I just want to purchase from my trial software RX 8 Audio Editor (64-bit) and Ozone 9 Elements. When I click the "Buy" button it takes me to a page on the Izotope website of 50 different options of products to buy. The top of the
• Music Maker

  3 answers, most recent on 9/28/2020

  [Solved] Vandal not there, previous purchases now wanting me to buy again
  I upgraded to the 2021 MM and Vandal is not under features like its supposed to be. Also, I purchased a few of the AM items (example AM|Munition and I am being asked to buy it although it shows already purchased under features. I need someone to
• Other products

  5 answers, most recent on 4/8/2022

  [Solved] Waiting for Registration Code?
  I installed the trial version of Photo Manager and resisted the program, now it says the registration Code will be sent to me but its not in the email, see blow......... Hello Richard Cullis,   Thank you for successfully registering for this
• Off topic

  One answer, on 6/19/2020

  RE: [Solved] Uploading media to Community
  Problem seems to be solved...my profile settings in the rigth left corner(...) spontaneously changed to 'USA' . As soon as I changed it to 'Dutch', uploading was possible again. Question closed for now 😀