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I have now uploaded something, somewhere, in that Xara appeared to upload and some storage space has been occupied at OVH, however, when I try to go to the website url/my domain (which transferred to OVH a couple of days ago) I just get a 'website

Off topic

159 answers, most recent one hour ago

RE: Magix support has not responded to support tickets for months

My experience is also a turn-off regarding buying from MAGIX. I did support-requests but never got a response or the download-links etc. They were paid with PayPal but I have never had a problem with such payments. The initial upgrade to MUSIC

ACID

No answers, created on 3/16/2026

acid suite 11 wont start. "temp file full"

Hi, would really appreciate some help fixing this. pretty sure it's one of those "update issues". windows specific. Last update reset a lot of my personal information. I had to re-register my copy of Acid, but it wont start now. it keeps giving me

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Hi John Sadly, no website yet. I still get the 'website under construction notice'. I have managed to access the storage space at OVH using FileZilla. I can see that my website files are uploaded, but whether they are in the correct folder, I don't

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Nothing is showing under ongoing operations. The domain name has been transferred. The website info is green in the first column (diagnostics) but various other columns are marked as disabled (Git,Separate logs, CDN, SSL, Firewall,Boost). I think

Video Pro X

3 answers, most recent on 12/3/2023

[Solved] Greenscreening a giff file

Hello, I have a giff file that I would like to remove the static background and preserve a dancing subject in the foreground. Is it possible to greenscreen the background using Magix? I would like to use the greenscreen and chromakey feature to drop

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Thank you. I'm glad that one person at least has survived the experience. I will try to follow your instructions. My website did appear to upload on the Xara WebDesigner publish function but when I went over to OVH there was no sign of anything

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

Hi John, Thanks for your patience on this. I really appreciate your help. I have moved the website files into the folder www. I can't see how to post a picture of the file structure into this comment so I'll try to list it below 'Home' with

ACID

3 answers, most recent on 6/14/2023

[Solved] Loops folder location options and ?'s

May I ask for some additional help on this topic? In that said Public "Common" folder there are separate folders for "ACID Loops", "Loops Collections", "Producer Planet Teasers", and "Soundpools". Which of these would I place additional packs,

Video Pro X

175 answers, most recent on 5/27/2026

RE: Video Pro X16 - New Features and Bug Repairs

@browj2 The only reason you do that in that spreadsheet is because that is how Magix works, this has nothing to do with how you would construct a spreadsheet or how one works, you can construct a spreadsheet in pretty much any order you want

Off topic

6 answers, most recent on 3/31/2024

RE: I can't find my Acid Planet music profile

Acid Planeteer since '99 (under the moniker: grubmonkey), I was also HUGELY disheartened to hear of the website's demise. my music was furthest from the best, but the reviews (for my babies) were absolutely priceless, and for a company to just wipe

Music Maker

One answer, on 7/7/2023

Can you use "Construction Kits" in MM?

I was looking through Producer Planet for some more soundpools and stumbled across a few that said they were "Construction Kits" that seemed to come with WAV and MIDI files. Can you use these in the Music Maker program or are they for a different

ACID

3 answers, most recent on 6/14/2023

RE: [Solved] Loops folder location options and ?'s

@GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops

Music Maker

13 answers, most recent on 1/9/2024

RE: Purchased soundloops not accessible via offline computer

@SP. Good idea -- we'll give that a try and will report back. The mxcogg files are definitely there. @gjonny Unfortunately that's not an option. The Windows computer is solely for the few Windows-only apps we use (Synology NAS / Adobe CS6 / etc). It

Movie Studio

9 answers, most recent on 10/10/2024

RE: YouTube Shorts Help

TL;DR - 'Re-read the instructions' fair enough lol. "Had you done this" "Had you done that" There's really no point to chastising me after the fact because I've clearly already failed and am reaching out for further assistance, which, if you care to

ACID

27 answers, most recent on 6/22/2024

RE: Acid Pro Updates Info?

Tot means dead in German. I doubt Magix really wants ACID keeping developed.In the glory time ACID was overall due to its concept of loop and beat-sampling.Now other DAWs have copied it and make huge advance in expansions...ACID can't keep with due

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Acid-Pro-A-Dead-Stick @Air Hello welcome I use Acid Pro 7 for my own reasons, as long as the discussions between users are respectable I see no issue closing this thread. You are entitled to your opinion as a customer of said products. But yes

Music Maker

3 answers, most recent on 4/15/2020

RE: [Solved] How can I get a "soundpool" from the outside?

Hi there, You'll have to distinguish as to what you really want to accomplish here. If you want the loops to show up in the soundpool manager ("Loops" tab) in Music Maker, that's probably not going to happen. A construction kit of loops would have

Movie Studio

10 answers, most recent on 5/30/2019

RE: [Solved] MEP 2016 Plus - Crashing - Error in module "Videodeluxe.exe"

@CarpentersMate I fully understood why you did adjust your VM - to help the performance of another program - but as this post is about Memory Access violations causing crashes in MEP, I was just reinforcing other members advice that in our

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Acid-Pro-A-Dead-Stick HEAR HEAR !!! I've been saying this about AP for a few years. People are starting to wake up to the facts about AP and its developers. I think my days of coming to this forum are coming to an end, like I said we're beating a

ACID

3 answers, most recent on 6/14/2023

RE: Loops folder location options and ?'s

@GRB So you think I should make specific folders for say Producer Planet, Producer Loops, Music Maker, ACID, Samples, Midi files, Construction kits, Presets, etc, etc? All within that Public Common folder location (even if I do your shared hack and

Video Pro X

9 answers, most recent on 7/3/2023

RE: Video Pro X changes project frame rate to 20 for no discernible reason

@eSonOfAnder The frame rate is now set to 20 Hz. Always. I've done this multiple times now, and discovered it because every time I tried to export the movie for rendering, it had somehow decided to try and export at 20 Hz every time Hz -

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

vmp as to your comment above why not mods are forever saying this is a forum for users not magix support and people from magix (now theres a company that needs a rename if ever there was !) dont use the forums so how would they know what is said ?