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Movie Studio
8 answers, most recent on 4/10/2026
[Solved] -14 error
Getting a -14 error when attempting to install Movie Studio Suite 365 on new computer. Have no other active activations. So far only getting automated responses from Magix. Suggestions? Only antivirus is Windows Defender. Did try turning it off. No
Movie Studio
15 answers, most recent 10 hours ago
RE: Video Deluxe 2026 Plus
@AAM If it's possible for you it would be helpful if you can upload screenshot of the error message and maybe also a detailed error description, if it is available in the Error Massage Box.
Movie Studio
8 answers, most recent on 4/10/2026
RE: [Solved] -14 error
Finally received a reply from support. Apparently there was an error on their side and they have corrected it. The software was now able to be registered.
Other products
One answer, on 11/17/2025
RE: [Solved] Unable to install Independence library on PC (parallels) or Mac
UPDATE: Despite the above warning screens, I have come back to the computer a couple of hours later to find a message saying the library install was successful. And it all works. Might have been user error, but not sure how. Maybe it was downloading
Movie Studio
8 answers, most recent on 12/27/2025
[Solved] Error while downloading covers from the store ...
My computer died a hard death, so I got a new one and I am re-installing everything. After installing Movie Studio 2025 Suite, when I click on then Effects menu, I get an error message that says "Error while downloading covers from the Store. Please
Music Maker
9 answers, most recent on 12/29/2025
RE: [Solved] Music Maker Loops Unlimited Subscription
@David-M-Turner Couldn't you download anything at all? Or are you getting any error message?
Movie Studio
3 answers, most recent on 12/18/2025
RE: [Solved] Can't activate video delux 2026
@FIA2008 Error -14 means you enter a valid serial into the wrong product. Since there are different editions (Plus, Premium, Ultimate, Subscription and so) you need to make sure you installed the correct version of the software, otherwise you'll get
ACID
5 answers, most recent on 6/15/2025
[Solved] Error x8004e204 (Izotope Neutron 4)
So, that used to work... now all it says is Error x8004e204 (message missing) Not a happy camper... anyone with similar problem? Any solutions? Thanks !
Other products
One answer, on 2/20/2026
Error Code 57
When clicking on the Icon to open I get Error Code 57 App won't open
Music Maker
7 answers, most recent on 3/29/2026
RE: Loops unlimited will not load
When I log in this message popped up. Magix Store Error Error transferring https://api.magix-iap.com/codo/crest - server replied: Service Unavailable
Movie Studio
10 answers, most recent on 5/23/2026
Video Deluxe 2026 premium
VD 2026 Premium keeps crashing. I've uninstalled and reinstalled 5 times and upon starting I get an error message: Error in module "videodeluxe.exe" "ACCESS VIOLATION" I'm using MS Windows 11 PRO
Movie Studio
13 answers, most recent on 5/15/2026
RE: MMS 2025: New AI Effects
@browj2 Hi John The error messages I am getting are the same as those you posted above. After further testing I get the following results with the 3 Device options set to: all iGPU: No errors all RTX - errors as above. Import set to RTX ,
Movie Studio
26 answers, most recent Yesterday
RE: Message: Could not find a part of the program. Please install again.
Hi @johnebaker I upgraded to VPX17 trial, as just easier and you are right - it starts without the error message and works just fine. What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working without the error...
Video Pro X
2 answers, most recent on 4/18/2026
P2- / Fehlercode: -24
error 24
ACID
One answer, Yesterday
Error -2147163964 Acid Pro 11
Error -2147163964 Acid Pro 11 Acid Pro 11 downloads but will not instal - crashes at the end of installation. Disabled antivirus - no difference First time it said a windows update was due, so restarted & then it refused to instal
Music Maker
4 answers, most recent on 2/10/2025
[Solved] coming up with errors
have a problem trying to install comes up with errors [wix_dir_common_documents} doesnt go any further any help would be good even tried downloading and turning of firewall still not working
Other products
One answer, on 4/16/2026
[Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
Hello, I am using VEGAS Pro 23 purchased through Steam, and I am experiencing a rendering issue. Whenever I try to render a video, I receive the following error message:“An error occurred while creating the media file. Error code: -17”Sometimes it
Music Maker
15 answers, most recent on 4/7/2026
RE: installation failed
@Riddler Which error message are you getting?
SOUND FORGE
2 answers, most recent on 12/21/2025
Sonnox plugins error
I'm having a problem with the 2 Sonnox plugins I just purchased, they are only a problem in SF 18, they work fine in UA Luna and Cakewalk Sonar. The plugins are VST 3, 64-bit, but in SF 18 when I attempt to use one, I get error "An error occurred
SOUND FORGE
28 answers, most recent on 1/27/2025
RE: [Solved] INSTALLING LEGACY PLUG-INS
THIS IS THE SOUND FORGE 11 ERROR See this topic from 2016:https://www.magix.info/us/forum/solved-error-0x80131700-failed-to-bind-to-ms-common-language-runtime-scripting-host-failed-to-start-up--1178379/
Movie Studio
26 answers, most recent Yesterday
RE: Message: Could not find a part of the program. Please install again.
Hmm I cannot edit my response above to add the info. So I installed the trial of VPX17 on my INtel-only laptop where VPX16 WAS working but Studio 2026 was giving the missing part error. Sadly now the newly installed trial AND the existing Studio
SOUND FORGE
4 answers, most recent on 3/24/2026
RE: Goodbye Sound Forge
@Olec Which error message are you getting?
Photostory
17 answers, most recent 10 hours ago
RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
Hi, Thanks for your advice. Mine is not a "Local Account'. I have quitted OneDrive temporarily. Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program. Only when I tried to either
Off topic
158 answers, most recent on 5/23/2026
RE: Magix support has not responded to support tickets for months
I have been getting a 'Read Error' Message when clicking on sound loops in MM2025. I tried to send in a ticket about this but always getting a 504 time out. Anybody home over there at magix? I reinstalled the program twice and it still gives me that
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