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Hmmm, trying to do a tute on SPR with a JPEG on the timeline. Whenever I press Play (Spacebar or Play button under the monitor) it runs for ~2 seconds then stops. Press spacebar twice and play recommences for 2 seconds, then stops again. Various

Photostory

2 answers, most recent on 2/26/2026

RE: [Solved] PS 2026 Uprade freezing

Hi John, Thanks for getting back to me. I used PS2024 on this laptop with no issues but following on from your suggestions I signed out of one drive which I don't need anyway but that didn't have any impact I have a mixture of jpeg & HEIC

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

I have an iPhone. I've already put the pics and videos on my desktop and I'm getting ready to make a movie. Maybe the next time, I'll take pics with jpegs.

Movie Studio

44 answers, most recent on 9/12/2025

RE: some objects cannot be moved on the timeline. Others can...

@Alfns I must admit I find the concept of a blank section of the timeline between clips a little risky, depending on what mouse mode I'm in, and of course you get that "blank section" message when you try to export. If I do need a blank section, I

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@AAProds, @nicolesharp100 Hi Al . . . . VDL 2026 is saying the video is 25fps . . . . VPX does the same, no matter what frame rate the jpeg encoded actual rate is, tested on other JPEG encoded movie files I have. . . . at 60fps and 48khz . . . I

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

I was originally focused on just the missing audio but I notice now that the original video codec reported by VLC is Motion JPEG Video (MJPEG). Many of these old videos are glitchy in the original formats likely with JPEG corruption after being

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@Gary-Beckwith Quicktime is still required for MOV files where the Format ID is identified as JPEG or PNG encoded video, it is no longer required for MOV h.264/AVC encoded import. That info will come from Mediainfo, as previously requested by John.

Photostory

19 answers, most recent on 12/22/2024

RE: Can't understand advice given by support team

I was asked about the format. All the slides are JPEG except for a few MOV. The majority are working fine. Didn't encounter this some months ago when I burned my last show. But then I hadn't uipgraded to 2025

Photostory

9 answers, most recent on 12/29/2023

RE: [Solved] Travel Maps version 5.0.0.500 crashes

Hi there Red face on my part. I belatedly thought to try importing a different JPEG and PNG into the new version of Travel Maps and it loads and works without issue. So the problem seems to be with the JPEG/PNG file I was using. I didn't think to

Movie Studio

6 answers, most recent on 5/20/2025

[Solved] Imported file cuts existing object on timeline

I'm using Movie Studio 2024 Suite, and all of a sudden, I'm having a problem when I import another file on top of an existing track. For some reason the new file deletes that portion of the original file below it. The attached example shows the

Movie Studio

4 answers, most recent on 12/12/2024

RE: Cleaning up old VHS recordings

@jak.willis Post a couple of screenshots of your captures and we can point out what could be improved. Better still, if you have the videos on the timeline, do a File>Export Movie>JPEG and attach that here. 👍

Movie Studio

3 answers, most recent on 8/28/2024

RE: Best Quality Export

@RichardDP @AAProds I agree with the MXV advice but, as @AAProds impies, it can only be played in a Magix program - such as Movie Studio/ MEP and Photo Manager. From information I gleaned some time ago, MXV is a container for a "pure/raw series of

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Cheers Andy, you must have something on your system that I don't have on my laptop. I have nothing out of the ordinary I don't think - MPC-HC64, Lagarith, HuffYuv, UT Video Codec. Maybe a little less common is Hauppauge WinTV v10 and LAV

Photostory

9 answers, most recent on 12/29/2023

[Solved] Travel Maps version 5.0.0.500 crashes

I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version

Movie Studio

9 answers, most recent on 7/22/2024

RE: Outboard Photo edits not updating

Thanks Ray I shoot in RAW. When working on my project's material I'll do some "simple" HDR processing and save as a JPEG in my project folder. I'll then go back and edit them (however needed) and resize the JPEG to fit my movie. Some folks have said

Movie Studio

66 answers, most recent on 1/29/2025

RE: The output formats are messed up in Movie Studio 2024

I export stills for processing using Paint Shop Pro. The two uses are for noise and artifact removal or to use as a mask. Some players use the display aspect ratio, and some do not. I don't know what YouTube does, but many players have controls to

Movie Studio

35 answers, most recent on 11/12/2024

RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?

there's also mention Quicktime is required.. isn't that an outdated Codec? To quote from a post johnebaker made a while back - Quicktime is still required for MOV files where the Format ID is identified as JPEG or PNG encoded video, it is no longer

Movie Studio

14 answers, most recent on 3/26/2025

RE: MP3 imports are being reduced to 4-seconds length + Not playing!

@Apollo89x I just downloaded that audio from YT using 4k Video Downloader+ and it loads into Magix without issue. There's something dodgy about your downloader software methinks. The MediaInfo from the 4k Downloader file: GeneralComplete name

Movie Studio

47 answers, most recent on 8/24/2025

RE: "Takes" functionality

@Bol @johnebaker Ha! Lost in translation I think. Yes I meant 4TBs is not enough space. I shot just over 72 GBs of raw files last Saturday and that's without the resulting edited jpegs after. I was out again today but haven't as yet downloaded the

Video Pro X

25 answers, most recent on 10/24/2024

RE: Working with GoPro Timelapses

Frame rate mode : ConstantFrame rate : 8.000 FPSColor space : YUVChroma subsampling : 4:2:2Bit depth : 10

Movie Studio

14 answers, most recent on 3/26/2025

RE: MP3 imports are being reduced to 4-seconds length + Not playing!

@Apollo89x I just downloaded that audio from YT using 4k Video Downloader+ and it loads into Magix without issue. There's something dodgy about your downloader software methinks. The MediaInfo from the 4k Downloader file: GeneralComplete name

Movie Studio

8 answers, most recent on 10/23/2023

RE: [Solved] MXMPEG2 Error 0110: no media decoder found

@Jane-B Jane, if possible. could you post one of your "JPEG" videos on Google Drive (or similar) and share it with us? We could then work out a strategy to convert them into an MEP-readable format. Alternatively, as @johnebaker has suggested, you

Movie Studio

89 answers, most recent on 5/5/2025

RE: Upon importing my photos, they turn to black and white or all black

@Iris-Willis Hi, there might be an option on your phone to turn the HEIF/HEIC off, it'll produce .jpegs then, (I'm guessing as I have a Samsung). I've used GIMP for many yrs, which is a free photo editor. Simply drag in the HEIC, it'll ask if you

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

...HEVC (h.265) export vs the Blu-ray disc, h.264 (AVC) encoding is not a valid comparison, these are 2 different encoding formats using different encoders.... Ok I understand the reasoning for this although a bit strange for the program to do this