• Music Maker

  6 answers, most recent on 3/28/2025

  [Solved] Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Hi, I'm a long time user of MMM 2014, I finaly changed my old computer and bought MMM 2025 PREMIUM but I can't find the "Time Processor" effect that was in the master FX rack. I hope it still exists, because that the main reason why I was using MMM
• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• Music Maker

  8 answers, most recent on 5/26/2025

  RE: Customer Support
  @Timothy-Fowler Hi Unfortunately, your seventh gen processor is not on the supported processor list for Windows 11.Windows 11 requires Intel 8th Gen or higher processors. I am surprised it's running, is your CPU i5 7600k? It's eight years old? There
• Video Pro X

  One answer, on 12/18/2025

  Video delux 2026 Crached
  I downloaded a trial version of Videodelux 2026. ComputerLenovo IdeapadWindows 11Processor: Intel(R) Core(TM) 7 150U (1.80 GHz)Installed RAM: 16.0 GB (15.7 GB available)Intel Graphics Card: 128 MBStorage: 956 GBSystem Type: 64-bit operating system,
• Video Pro X

  2 answers, most recent on 3/23/2026

  [Solved] Vegas Pro 23 won't start up...
  Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
• Video Pro X

  9 answers, most recent on 6/26/2025

  [Solved] Difficulty Downloading Content Pack- Video Pro X17
  I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
• Music Maker

  3 answers, most recent on 4/3/2026

  Installation Gets Stuck
  I have recently purchased Music Maker 2026 Premium edition and downloaded its setup exe from my products section. When I run it it gets stuck at Stage 2 of 11 forever (Left it overnight and it was sill at the same position next morning). Some info
• Movie Studio

  11 answers, most recent on 1/12/2026

  Video Deluxe 2026 - Access Violation Code - Program Crashes
  Hi everyone. I have just purchased Video Deluxe 2026 and when trying to start a project I open a drive on my PC where my videos are and I get this Access Violation message pop up and once closed the program crashes. I run Windows 11 and my GPU is
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC Brendan, a non-trivial option, depending on how much Bluray burning you are doing, is to upgrade your processor to a CPU that has an iGPU. There are quite a
• Photostory

  17 answers, most recent 6 hours ago

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  That is rather annoying! ...Unfortunately for @BrenyC this is not an option, Brendan's Intel processor, the i5 processor 14400F does not have an integrated GPU..... So it looks like we are narrowing down the issue, is there a workaround? Would there
• Music Maker

  6 answers, most recent on 3/28/2025

  RE: Time Processor from MMM 2014 available in MMM 2025 ? I can't find it
  Thank you for your answer. I checked on the Legacy Effects Rack, before I ask ! There is only Filter, Distortion, Compressor, 10band EQ, Parametric EQ, Stereo Processor, Reverb, Echo, Multimax and Limiter. The Master Audio FX rack in my MMM2014
• Photostory

  6 answers, most recent on 10/19/2025

  mp4 Dateien werden nicht angezeigt
  Ich habe soeben Photostory 24 Deluxe heruntergeladen und aktiviert. Meine Slideschows enthalten mp4-Dateien. Beim ersten Mal wurde ich aufgefordert, mpef zu aktivieren. Das habe ich getan.Wenn ich jetzt mp4 Dateien hinzufuegen will, werde ich
• SOUND FORGE

  3 answers, most recent on 5/21/2025

  RE: Normalize not available for a plug-in chain
  @dbarton Is normalization maybe available in the batch processor? Another alternative would be writing a script to apply the effects you want.
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  Hereby the specifications of my PC (HP): Intel(R) Core(TM) i7-14700F (2.10 GHz)/32,0 GB (31,8 GB disponible)/64-bits , x64-processor/Windows 11. Format of images: JPG Format of video: MP4. Disponible on hard disk: 639 GB.
• Music Maker

  4 answers, most recent on 12/23/2025

  [Solved] System requirements for 2026
  I recently purchased Music Maker 2026 and am trying to learn it, at least a little, on version 34.0.0.6, and it keeps freezing and crashing on my system. Now, I suspect that my homebuilt PC, which was state-of-the-art in 2024, is no longer
• Video Pro X

  7 answers, most recent on 8/21/2025

  Import boosted video from Pixel-phone gives error
  I am not able to import a so-call 'boosted' video from my Pixel-10 phone. I am using Magix-pro 16. It is boosted by Google-Photos to 8K , 30fps, 170175 kbps . It gives error "MXMPEG2 Error 0110: no media decoder found". Please help I am running
• Movie Studio

  9 answers, most recent on 8/10/2025

  RE: Is MS 2026 really any better?
  My specs are current.. i think the 9900k processor is still a force to be reckoned with . my system still handles anything i throw at it though i'm just getting into trying the different AI stuff.
• SOUND FORGE

  3 answers, most recent on 5/21/2025

  RE: Normalize not available for a plug-in chain
  Thanks for the ideas. I'll have to play around with batch processor and see what I can do. Scripting is possible, but will take a bit more time.
• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• Movie Studio

  6 answers, most recent on 6/7/2025

  RE: Green Thumbnails
  @allan-h Hi Assuming the integrated HD4600 GPU in the i5-4460 processor is the only GPU in the PC then this may be the result of the HD4600 driver being updated to the 'last' version, via Windows update, which has disabled DirectX 12 functionality -
• SOUND FORGE

  5 answers, most recent on 10/7/2025

  [Solved] Missing DLL for Sound Forge Pro installer
  I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
• ACID

  No answers, created on 6/29/2025

  Applied groove not displayed
  Applied a groove to an audio track... somehow my track view has changed and I cannot see the applied groove displayed below the wave data... what can I do to see the applied groove? Acid Pro v. 11.0.2.21 2024 Strix Scar Edition Windows 11 Pro