• Movie Studio

  2 answers, most recent on 4/11/2026

  [Closed] re-registration with MAGIX
  I own several products, including Vegas Movie Studio HD Platinum. I registered these products several years ago on the website of the original distributor, Sony. I reinstalled them during a computer update, but I can't use the products because they
• Off topic

  159 answers, most recent 58 minutes ago

  RE: Magix support has not responded to support tickets for months
  I purchased Sound Forge Pro 18 at Walmart Online. The voucher code does not work on Magix website. I've emailed twice with no response other than the ticket was generated. The website says 2-4 days for a response, but it's been over 10 days. I want
• Off topic

  7 answers, most recent Yesterday

  [Solved] Magix canceled my subscription after accepting my payment.
  Title summarizes the issue. Magix has canceled my subscription for SoundForge Pro after accepting my payment. This has two serious problems: I can't change or renew my subscription because Magix website insists that my serial number is used by the
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @Reyfox, @PATIENT-X, @ericlnz Hi Tony, Stephen, Eric The system requirement options for VDL, VPX etc are now available on the Magix website. John EB
• Movie Studio

  8 answers, most recent on 4/10/2026

  RE: -14 error
  @lighthope Enter your serial number here, the website will give you the correct program it should work with: https://www.magix.com/int/support/my-service-center/product-downloads/
• Off topic

  40 answers, most recent on 1/26/2026

  [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  [Solved] Sound Forge 10 Serial Installation on New Computer
  I have Sound Forge 10 installed on one computer, but I needed to format it. Now when I try to activate the license, it says the site no longer exists. On the Magix website, it shows that this license is already installed on another computer. How can
• SOUND FORGE

  8 answers, most recent on 3/31/2026

  RE: Wave Hammer - Sound Forge 18
  Website is showing Sound Forge 2026. Sound Forge will now receive updates. Magix had abandoned it.
• SOUND FORGE

  8 answers, most recent on 1/20/2026

  RE: Sound Forge 365 activating and registering
  Also, the MAGIX Service Center website - https://www.magix.com/de/support/mein-service-center/ - is in German, which I don't understand. (Very frustrated to not be able to use a program I have purchased!)
• Web Designer

  One answer, on 3/20/2026

  RE: Magix Web designer Premium Upgrade
  @Ria-Werven This software is no longer published by Magix. You need to subscribe at Xara.com to get the newest version. They have a 30% off discount code on their website for Magix customers if you subscribe to Xara Web Designer 2026. That's all.
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  That is true, and also vice versa in that I see my Magix software when logging in from the Vegas website I log into my account from the main Magix site which is independent of the forum sites.
• Off topic

  8 answers, most recent on 5/12/2026

  RE: Software Specifications
  @johnebaker when I posted my screenshot, that was what I saw. Now, going back to the website, I see what you are seeing too. Oh well.... if you click on @PATIENT-X link, you will see the 3 dots. But going to the main Magix site, nope, they aren't
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @CubeAce Hi From the URL behaviour it would appear to be filtered, eg changing https://www.magix.info/us/forum/video-deluxe-2026-website--1347071/ to https://www.magix.info/de/forum/video-deluxe-2026-website--1347071/ and refreshing the page you
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @johnebaker Unfortunately that isn’t the problem. There are no purchase confirmation emails, as it looks like the transaction never completed on the Magix website’s end. It doesn’t show the purchase anywhere in my Magix account area, yet the PayPal
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @browj2 ahhhh..... yes, 365 does have more. I guess Magix will get around to putting that image in the other language websites.  
• Movie Studio

  8 answers, most recent on 3/13/2026

  RE: I have Video Deluxe Plus (2026) :: But ProDAD Hide V2 not included??
  @Apollo89x No one is forcing you to purchase anything. As they claim in big bold writing on their website that the Ultimate Version includes these ProDAD features as "Add-Ons" Add-Ons are not OFX Plug-ins. And the images below show external
• ACID

  3 answers, most recent on 8/30/2025

  RE: Acid Music Studio 10 - Cannot Register on New PC
  I have the same problem and your solution is pretty vague. I need more info on how to download this new version. I can't find a way to do that anywhere on the Magix website.
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi Looking at your image, there is no My products section. This would suggest that the account you have logged in with, is not the one that the sofware is registered to.   @ericlnz, @Reyfox Hi Eric, Tony . . . . There's no need to do
• Off topic

  One answer, on 1/4/2026

  RE: Images
  @Joe-Swager Hello, welcome It has been reported to Magix as it is affecting all users including myself posting music in the media uploads. Users cannot upload images or videos, only music. There is obviously a technical glitch on the
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  The transfer from Magix to OVH was supposed to be simple but in reality far more knowledge of the technical language and use of the complex settings is required. Even the guides are complicated - trying to follow in split screen and input. I was
• Movie Studio

  10 answers, most recent on 12/13/2025

  RE: 2025 products with Travel Maps
  It is now called Video Deluxe.... and looking on the website, I don't see any mention of Travel Maps as being included with any package except Ultimate. It doesn't seem to be listed for Premium or Plus any more.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @johnebaker wrote: Now back to normal programming. Has anybody approached Magix about the VPX website? 5 pages now and have we achieved anything? I think it is good to air ideas, thoughts, and criticism of the software. But I still think that the
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: Cannot install Video Deluxe 2026
  @Larry-Burkholder Hi, To answer your 2a, Premium comes with one add-on, Ultimate comes with the same add-on and a bunch more. The Magix website shows what comes with each. There is only 1 version of the program itself, Video Deluxe. John CB