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Video Pro X
4 answers, most recent on 5/28/2026
[Solved] Video Pro X17 stuck at "Initializing movie"

Hello, I have a problem with Video Pro X17. I live in France so my windows 11 is in french, however I installed Video Pro X17 in "International English" (Do not know if this makes a difference). If I modify the windows layout, in my case I just
SOUND FORGE
2 answers, most recent on 12/2/2025
[Solved] Multiple Instances of Sound Forge 18 from VEGAS Pro 22

Dear MAGIX Support Team, I would like to report a compatibility issue between VEGAS Pro 22 and Sound Forge Pro 18. 【Issue Description】When Sound Forge Pro 18 is launched as an external audio editor from VEGAS Pro 22, a new Sound Forge process is
Video Pro X
2 answers, most recent on 3/23/2026
[Solved] Vegas Pro 23 won't start up...

Hi Forum, I had Vegas Pro 23 start up when I first installed it. Now it won't start. I have tried to clear the cache using the control n shift method but this does not work. I have sent support an email but no response. Any idea what is causing
SOUND FORGE
5 answers, most recent on 10/7/2025
[Solved] Missing DLL for Sound Forge Pro installer

I have messed up my instance of Sound Forge Pro 18. The app runs mostly OK, but there are some issues that I think are best fixed by re-installing the app. I have the installation file downloaded to the \Documents\MAGIX
ACID
16 answers, most recent on 4/27/2026
[Solved] ntdll.dll - ACID doesn’t start

For several weeks I’ve had a problem. ACID Pro 11 won’t start. The following message appears: Problem Description Application Name: ACID Pro 11.0 Application Version: Version 11.0.2 (Build 21) Problem: Unmanaged Exception

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