Sometimes after importing a video, the preview screen remains black and only the sound is played. The solution for this problem is very simple!
- Start the software and click on "File > Settings > Program > Import/Export".
- Uncheck the options "Hardware encoding during export where possible" and "Hardware acceleration for playback if possible".
Does this fix the preview? If not, you also need to change the " Video Mode " setting:
- To do so, open the program settings via "File > Settings > Program > Display options" and switch to "Compatibility mode (Video for Windows)".