This problem can be fixed by installing the Visual C++ redistributable package.
Users of the DVD version of the program should search the installation DVD for a folder called "addon". This folder contains the following subfolders with installer packages:
- Go to the Control Panel and uninstall all existing Microsoft Visual C++ packages.
- Restart your computer.
- Install the installer packages listed above one after the other. You can also download and install these packages using the links provided below.
Install vcredist_2005 first, followed by vcredist_2008, 2013 and so on.
- Finally, restart your computer and try the software.