This problem can be fixed by installing the Visual C++ redistributable package.
Users of the DVD version of the program should search the installation DVD for a folder called "addon". This folder contains the following subfolders with installer packages:
- vcredist_2005
- vcredist_2008
- vcredist_2010
- vcredist_2012
- vcredist_2013
- vcredist_2015
- vcredist_2017
- Go to the Control Panel and uninstall all existing Microsoft Visual C++ packages.
- Restart your computer.
- Install the installer packages listed above one after the other. You can also download and install these packages using the links provided below.
Install vcredist_2005 first, followed by vcredist_2008, 2013 and so on.
- Finally, restart your computer and try the software.
Visual C++ Redistributable: Versions 2010 through 2017
Download vcredist_2005 (32 bit)
Download vcredist_2005 (64 bit)
Download vcredist_2008 (32 bit)
Download vcredist_2008 (64 bit)
Download vcredist_2010 (32 bit)
Download vcredist_2010 (64 bit)
Download vcredist_2012 (32 bit)
Download vcredist_2012 (64 bit)
Download vcredist_2013 (32 bit)
Download vcredist_2013 (64 bit)
Download vcredist_2015 (32 bit)