MAGIX Help Center

Error message: "MPEG4 - export canceled"

This problem normally occurs with the MainConcept MPEG-4 codec, not the Standard Codec from Intel.

To resolve this issue, you need to disable the option "Hardware acceleration for playback if possible". To do this, proceed as follows:

Movie Edit Pro / Video Pro X

  1. Open the program settings by going to "File" > "Settings" > "Program..." (or by pressing the Y key). 
  2. Open the "Import/Export" tab.
  3. Remove the checkmark next to "Hardware acceleration for playback if possible".

Photostory Deluxe

  1. Open the program settings by going to "File" > "Settings" > "Program..." (or by pressing the Y key). 
  2. Open the "Options" tab.
  3. Remove the checkmark next to "Hardware acceleration for playback if possible".

Check to see if you get the error message again.