Reinstalling the application is the most effective way to quickly solve the issue.
Simply apply the following steps to reinstall the software easily and safely.
- On your desktop right click on "Start" and select "Apps and Features".
- Locate your application on the list and start deinstallation.
Please delete the program folders under the following paths:
If you do not see the folders, you must first display hidden folders.
To do this, go to "Folder Options" in the Control Panel and activate the option "Show hidden files, folders and drives" under "View" under "Hidden files and folders".
Now you can log in to your account on www.magix.com, click on "My Products", download your software and start the installation procedure.