MAGIX Help Center

Reinstalling Video Pro X

Reinstalling the application is the most effective way to quickly solve the issue.
Simply apply the following steps to reinstall the software easily and safely.

  • Select "Start > Apps and Features".
  • Select "Movie Edit Pro" and click on "Uninstall".

Please delete the program folders under the following paths:

  • C:\ProgramData\MAGIX\Video_Pro_X8
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X8
  • C:\ProgramData\MAGIX\Video_Pro_X9
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X9
  • C:\ProgramData\MAGIX\Video_Pro_X10
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X10
  • C:\ProgramData\MAGIX\Video_Pro_X11
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X11
  • C:\ProgramData\MAGIX\Video_Pro_X12
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X12
  • C:\ProgramData\MAGIX\Video_Pro_X13
  • C:\User\Username\AppData\Roaming\MAGIX\Video_Pro_X13

If you do not see the folders, you must first display hidden folders.
To do this, go to "Folder Options" in the Control Panel and activate the option "Show hidden files, folders and drives" under "View" under "Hidden files and folders".

Now you can log in to your account on, click on "My Products", download your software and start the installation procedure.

How to download your software