MAGIX Help Center

The Designs Gallery in my program is empty. How do I fix this?

To access the Designs Gallery content, follow these steps:

  • Start the program.
  • Press Ctrl+Alt+Shift+J on your keyboard.

The program will notify you that some tests need to be performed first.

  • Click "OK". 

The program will then inform you that a log file has been created.

  • Click "OK"; do not close the program.
  • Open the Designs Gallery and go to "More" > "Update".
  • Once the update has finished, go to "More" > "Empty designs cache".
  • Wait for the procedure to finish, then locate the file "dltrace.txt" and send it to us.

The file is located under:

C:\Users\[Name]\AppData\Local\Xara\MAGIXWebDesignerPremium\[Version Number]\dltrace.txt