MAGIX Help Center

Unable to recognise the record devices

The system's privacy settings may have been changed by a Windows security update.

Depending on the settings in use, the access to the following devices may have been disabled:

  • Webcam
  • Microphone
  • MAGIX Video Converter
  • Other recording devices

Follow these steps to allow the access to your devices:

  • Use the shortcut "Windows key + i" to access your system settings.
  • Click on "Privacy" >> "Camera". 
  • Set the menu "Allow apps to use my camera" to "On".
  • Repeat these steps for all recording devices.