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Technical problems / Error messages
How do I contact technical support?
Where can I find my manual (PDF)?
How to solve error code "-24"
Troubleshooting "Error code -14"
General procedure for dealing with installation problems
Troubleshooting Error -59,16xx and "Account already exists"
Error: "HRESULT -2147024769" or "sfvstwrap.dll failed to register"
I can' t import MOV files into the software!
Hardware acceleration is disabled during export
Analog recording not possible
How to install"Mercalli 5 Suite" and "NewblueFX Filter 5"
Error code -1
Notification: "Could not connect to the Internet"
Performance optimization for a smooth editing experience
Error while activating the function "MPEG2 / MPEG4"
Running a Program as an Administrator in Windows 10
Error: "Corrupted data" or error code"2147163964"
Error during "Movie Edit"- upgrade installation
Error message: "Waveform output device cannot play this format"
How to optimize visualization on 4K screens
HEVC codec issues after Windows update
The system cannot recognize my capture devices
Record/Playback button is grayed out
Error message: "The file format MKV cannot be read"
How to fix the message "Error in the MAGIX database"
New update available for "MAGIX Travel route Animation"
Fix network connection issues in Windows
The software recognizes new fonts, but cannot use them
Error message: "DVDMaker.dll has detected a version conflict [..]"
Error with file "igdrclneo64.dll"
When restarting the system, the software starts itself automatically
Interface is black or offset
Error during registration: "MediaExchangeProxy_x64.dll"
Error message: "Error while saving the project file"
Why is there no sound when I perform a screen recording?
Removing ghosts from projects
Content missing after software update
Error code 1935 during installation
Jog wheel/shuttle in Movie Edit Pro
Error message: "Microsoft .NET Framework 4.6 required"
Notification: "Compressed folder is not recommended for recordings"
Ozone 7 Serial number is invalid
Error message: "Cannot find the name of IDGL driver"
Travel route animations not working
Using the Group/Ungroup features
Error message: "Error in module LavasoftTCPservice64.dll"
Keyframe Timeline is missing
How to Fix Video Sync
How to keep your video drivers always up-to-date
Error message: "Error in module ucrtbase.dll"
I lost my content and templates after installing the patch
Error message: "Disc Image Creation error"
"Elements.ofx" module error
NewblueFX Titler Pro 7 - Restoring missing content
Import/ Export of AC3 5.1 in Win 7/8/10
Problems recording with the video converter
proDAD HIDE Plugin - Help & Tutorials
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