I am glad to have the Open Workshop document - it has helped with several things. I'm an experienced computer user but I can't get to grips with some aspects of the program.  I can do the Importing, the Cleaning, the Exporting, no problem. I think there is a layer of explanation missing. for example "track markers can be accessed, moved or deleted." Little further explanation or demonstration

Why doesn't the program split the mp3 from the radio when the ID tag is present?  That's why I purchased the program not for a full hour of recording!!!

This is for an older version (10), but is still helpful in starting to find your way around the program.  Thanks. 

I have recently found some old master tapes with various tracks which I had put into storage for years. I have converted them to mp3 format and copied them to disc. Using my creative audigy software and programs, I will have a look at Cleaning Lab. Thanks for the useful information !

and don't keep telling me to be patient!  why should I, I paid for this program and expect support.

I have gone back to ths as I am getting nowhere witht his stupid program but the workshop is useless as the pictures don't relate to what I see and I can't see how to make the changes i need;  what is the point of this if you never answer any question and you provide rubbish tutorilas.  They are ok if everything works but if it doesn't you are stuck