Fehler beim Brennen einer BluRay-Disc

LuSeifer schrieb am 14.12.2013 um 13:44 Uhr

Hallo liebe Videofreunde,

 

nachdem ich seit Tagen vergeblich versuche die telefonische Hotline von Magix zu kontaktieren und die technische online-Anfrage nur immer als Antwort weis, "Sie haben veraltete Treiber installiert" (obwohl alle aktuell sind).

Bitte ich Hilfe:

Beim Brennen einer BluRay Disk erscheint die Fehlermeldung

"MAGIX Video deluxe - Eine Speicheranforderung ist fehlgeschlagen, Möglicherweise ist kein Speicher mehr frei oder ein interner Fehler ist aufgetreten."

 

Weis jemand Rat?

 

Vielen Dank

 

Uli

Kommentare

A380 schrieb am 14.12.2013 um 13:50 Uhr

Moin moin aus Bremen,

während des Encodiervorganges wird eine Protokoll-Datei angelegt.

Suche diese "dbk.log" und stelle den Inhalt hier rein und beschreibe dein System etwas mehr.

mfg William... Der A380

Zuletzt geändert von A380 am 14.12.2013, 13:50, insgesamt 1-mal geändert.

Panasonic AG-AC90/X909 VDL2014/2016 Prem - WIN 7 Home 64Bit - ASUS P8P67 PRO - I5-2500K - 8GB DDR3, Nvidia 1050TI 4GB - 6 * 1TB Intern - Samsung SSD 240GB - ACER 27" - ShuttlePRO V2

LuSeifer schrieb am 14.12.2013 um 14:04 Uhr

servus aus bayern A380, danke für Deine Antwort.

ich verwende einen Laptop von Akoya (Aldi) nicht mal eine halbes Jahr alt, nur für VDL, hat bisher immer funktioniert.

Windows7

8,00 GB RAM

64 Bit

Intel Cor Proz, 2.40GHz

externes BluRay Burn Laufwerk von LG

Inhalt der dbk.log

12.12.2013 20:20:51.138:   DLLAV32.DLL loaded, all entry points available
12.12.2013 20:20:51.143:   AVSDK MsgCbFunc registered
12.12.2013 20:20:51.144:   AVSDK: StatCbFunc registered
12.12.2013 20:20:51.272:   AVSDK Version 11.0.226
12.12.2013 20:20:51.272:   ------------ Reading Device Info ----------------
12.12.2013 20:20:51.273:   AVSDK: 2 device(s) found
12.12.2013 20:20:51.274:   BurnSupport: 2 device(s) found
12.12.2013 20:20:51.275:   Adapter=0  ID=0  LUN=32   F:TSSTcorp CDDVDW SN-208BB Revision:SB02
12.12.2013 20:20:51.276:   Adapter=255  ID=1  LUN=0   G:HL-DT-ST BD-RE BP40NS20 Revision:ML01
12.12.2013 20:20:51.276:   BurnSupport: 2 record device(s) available
12.12.2013 20:20:51.277:   BurnSupport: F: TSSTcorp CDDVDW SN-208BB Rev. SB02
12.12.2013 20:20:51.278:   BurnSupport: G: HL-DT-ST BD-RE BP40NS20 Rev. ML01
12.12.2013 20:20:51.278:   ------------ done ----------------
12.12.2013 20:20:51.622:   setting no speed limit
12.12.2013 20:20:51.625:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
12.12.2013 20:20:55.940:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 20:21:25.321:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 20:21:27.559:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 20:21:27.601:   Open Project: Schweiz_2013 -- bd project 2013-12-12
12.12.2013 20:21:27.602:   VideoMode: PAL   Temp Dir: C:\Users\Uli\Documents\MAGIX\Video deluxe 2013 Premium\Disc Images\
12.12.2013 20:21:27.602:   dll version 5.0.0.1
12.12.2013 20:21:27.610:   Step 1 of 5, Encodiere Film 1 ...
12.12.2013 21:06:49.724:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive g:
12.12.2013 21:06:49.726:    DEVICE REMOVAL
12.12.2013 21:31:35.743:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive g:
12.12.2013 21:31:35.744:    DEVICE ARRIVED
12.12.2013 21:31:36.090:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system

-------------------------- 12.12.2013 22:04:13 --------------------------

12.12.2013 22:04:13.458:   DLLAV32.DLL loaded, all entry points available
12.12.2013 22:04:13.459:   AVSDK MsgCbFunc registered
12.12.2013 22:04:13.460:   AVSDK: StatCbFunc registered
12.12.2013 22:04:13.605:   AVSDK Version 11.0.226
12.12.2013 22:04:13.605:   ------------ Reading Device Info ----------------
12.12.2013 22:04:13.606:   AVSDK: 2 device(s) found
12.12.2013 22:04:13.607:   BurnSupport: 2 device(s) found
12.12.2013 22:04:13.607:   Adapter=0  ID=0  LUN=32   F:TSSTcorp CDDVDW SN-208BB Revision:SB02
12.12.2013 22:04:13.608:   Adapter=255  ID=1  LUN=0   G:HL-DT-ST BD-RE BP40NS20 Revision:ML01
12.12.2013 22:04:13.609:   BurnSupport: 2 record device(s) available
12.12.2013 22:04:13.610:   BurnSupport: F: TSSTcorp CDDVDW SN-208BB Rev. SB02
12.12.2013 22:04:13.610:   BurnSupport: G: HL-DT-ST BD-RE BP40NS20 Rev. ML01
12.12.2013 22:04:13.611:   ------------ done ----------------
12.12.2013 22:04:13.850:   setting no speed limit
12.12.2013 22:04:13.851:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
12.12.2013 22:04:18.211:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 22:05:05.477:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 22:05:07.654:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
12.12.2013 22:05:07.695:   Open Project: Schweiz_2013 -- bd project 2013-12-12
12.12.2013 22:05:07.695:   VideoMode: PAL   Temp Dir: C:\Users\Uli\Documents\MAGIX\Video deluxe 2013 Premium\Disc Images\
12.12.2013 22:05:07.696:   dll version 5.0.0.1
12.12.2013 22:05:26.143:   Step 1 of 5, Encodiere Film 1 ...

-------------------------- 14.12.2013 11:38:27 --------------------------

14.12.2013 11:38:27.440:   DLLAV32.DLL loaded, all entry points available
14.12.2013 11:38:27.441:   AVSDK MsgCbFunc registered
14.12.2013 11:38:27.442:   AVSDK: StatCbFunc registered
14.12.2013 11:38:27.589:   AVSDK Version 11.0.226
14.12.2013 11:38:27.590:   ------------ Reading Device Info ----------------
14.12.2013 11:38:27.590:   AVSDK: 2 device(s) found
14.12.2013 11:38:27.591:   BurnSupport: 2 device(s) found
14.12.2013 11:38:27.592:   Adapter=0  ID=0  LUN=32   F:TSSTcorp CDDVDW SN-208BB Revision:SB02
14.12.2013 11:38:27.593:   Adapter=255  ID=1  LUN=0   G:HL-DT-ST BD-RE BP40NS20 Revision:ML01
14.12.2013 11:38:27.593:   BurnSupport: 2 record device(s) available
14.12.2013 11:38:27.594:   BurnSupport: F: TSSTcorp CDDVDW SN-208BB Rev. SB02
14.12.2013 11:38:27.595:   BurnSupport: G: HL-DT-ST BD-RE BP40NS20 Rev. ML01
14.12.2013 11:38:27.595:   ------------ done ----------------
14.12.2013 11:38:27.800:   setting no speed limit
14.12.2013 11:38:27.802:   !!! DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn support - invalid device !!!
14.12.2013 11:38:32.124:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
14.12.2013 11:38:40.544:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
14.12.2013 11:38:42.722:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system
14.12.2013 11:38:42.762:   Open Project: Schweiz_2013 -- bd project 2013-12-14
14.12.2013 11:38:42.763:   VideoMode: PAL   Temp Dir: C:\Users\Uli\Documents\MAGIX\Video deluxe 2013 Premium\Disc Images\
14.12.2013 11:38:42.764:   dll version 5.0.0.1
14.12.2013 11:38:54.085:   Step 1 of 5, Encodiere Film 1 ...
14.12.2013 13:30:25.123:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive g:
14.12.2013 13:30:25.124:    DEVICE REMOVAL
14.12.2013 13:31:00.138:   WM_DEVICECHANGE( VOLUMECHANGE ) for drive g:
14.12.2013 13:31:00.139:    DEVICE ARRIVED
14.12.2013 13:31:00.505:   AVSDK Message - ERROR: :Cannot get device/media specific information -> functionality is not provided by device or by system

-------------------------- 14.12.2013 13:54:18 --------------------------

14.12.2013 13:54:18.919:   DLLAV32.DLL loaded, all entry points available
14.12.2013 13:54:18.920:   AVSDK MsgCbFunc registered
14.12.2013 13:54:18.920:   AVSDK: StatCbFunc registered
14.12.2013 13:54:19.019:   AVSDK Version 11.0.226
14.12.2013 13:54:19.019:   ------------ Reading Device Info ----------------
14.12.2013 13:54:19.020:   AVSDK: 2 device(s) found
14.12.2013 13:54:19.020:   BurnSupport: 2 device(s) found
14.12.2013 13:54:19.020:   Adapter=0  ID=0  LUN=32   F:TSSTcorp CDDVDW SN-208BB Revision:SB02
14.12.2013 13:54:19.021:   Adapter=255  ID=1  LUN=0   G:HL-DT-ST BD-RE BP40NS20 Revision:ML01
14.12.2013 13:54:19.021:   BurnSupport: 2 record device(s) available
14.12.2013 13:54:19.021:   BurnSupport: F: TSSTcorp CDDVDW SN-208BB Rev. SB02
14.12.2013 13:54:19.022:   BurnSupport: G: HL-DT-ST BD-RE BP40NS20 Rev. ML01
14.12.2013 13:54:19.022:   ------------ done ----------------
14.12.2013 13:54:19.261:   setting no speed limit