We purchassed two pieces of Magix Video software for our club.The first is X PRO 18( order number 202609230117684427MXC ).The installation when fine, but the product key provided G3-LT7XG-948VP-3J89M-N7D5W-appears to have already been used?moking is impossible to activate MercalliV6.The second"video deluxe premium"(order number 20261104017701027MXC.We downlood the software,but it will not open or install, we even tried it on other computer, but it shall does not work .Tank you