Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit.
It's probably the first time doing it on a new PC.
It says I need to activate the HVEC-Codec.
I had the orginal order number and it had the computer number.
It seemed to go off and do its job and sent an email with the new number I need to enter except it didn't
Anything I can do. It's a real pain. I had loads of issues the last time I activated it.
Its seems a terribly clunky and stupid process that should be included in the price of the software. Its one of those things that really makes me give up on Magix after an awful long time using the software. I don't care about Codex's. I don't know what they are. I just want the software to work. iPhone is the biggest phone in the world, it should just work.
Anyone got any ideas of what is going wrong and is there anything I can do.
"Thank you for activating your MAGIX product upgrade.
Your new activation code is:
0
---------------------------------------------------------------
This is an automatically generated email.
Please do not respond to this email address.
If you are in need of product support or would like to place an order,
please go to "Support" or "Contact" on the MAGIX homepage.
---------------------------------------------------------------
Your MAGIX Team
MAGIX Software GmbH
Wrangelstraße 100
D-10997 Berlin
Germany
"