Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
Hi and welcome to the forum.
. . . . when I try to reinstall the proDAD add-ons, it says they're already installed . . . .
Unless you uninstalled the proDad addons before uninstalling/re-installing VPX 17, then they should be available under the Effects tab, proDad option.
What was the initial problem you had and is it still there after re-installing?
Do note that re-installing is the last resort option, when trying to fix issues, and may have compounded the initial issue.
John EB
Forum Moderator
Good morning, I need to download a copy of the invoice for the product purchased to submit to the consulting firm for the 2025 financial statement. Could you tell me how and where to download it? Thank you.
Hi
Assuming the order confirmation email is not sufficient, you will have to email infoservice@magix.net.
John EB