Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

David-Longroy wrote on 11/25/2025, 12:39 PM

Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions? I'm concerned the installation program is trying to download the actual program from the web and it's no longer available.

Thanks!

Comments

SP. wrote on 11/25/2025, 1:26 PM

@David-Longroy These old downloaders no longer work for a couple of years by now. They simply crash. I assume this is caused by something Magix changed on their servers, for example encryption protocols.

In the past, Magix customer support would simply supply the installers to users who asked for them, but for about 2-3 months by now, it's impossible to get in contact with a human support staff member. You'll simply get an AI bot response and even if you ask multiple times for human support staff, they'll never answer. I'm not sure there are still human support staff members left at Magix.

If you're lucky you can find a backup of the installer on your old computer under C:\Users\*YourWindowsUsername*\Documents\Magix Downloads\Installationsmanager\