cant download extra content

emmrecs wrote on 3/14/2026, 9:08 AM

@SSB

You have chosen Movie Studio as your software. Exactly which version and edition do you have?

Jeff
Forum Moderator

EDIT, to add: these are user to user forums so there are no customer support staff present here.

browj2 wrote on 3/14/2026, 9:09 AM

@SSB

Hi,

For which program and what is the trouble?

If for Video Deluxe, if this is an upgrade, then you probably already have everything installed and you don't have to do it again. In fact, you can't. Look at the screen to see if it says that everything is installed.

John CB

SSB wrote on 3/14/2026, 9:26 AM

Its 2026 video deluxe. when Installed the program they said I could download extra content later.

I cant use color in my texts or any other effect. It says in help menu I can activate and download content. But having issues with the rest.

SSB wrote on 3/14/2026, 9:28 AM

I had the downloader with the content joust now. But i cant read it, or download it.

AAProds wrote on 3/14/2026, 10:30 AM

@SSB

To get the extra content, go to the Help menu than choose "Install Extra Content".

Click Yes to the Installations Manager prompt, wait for a few seconds then a box will appear with all the extra content. Do you see that? It looks like this:

Regarding your text colours, I doubt that the (lack of) extra content is causing that. You can change the text colour in the text dialogue box.

As far as effects go, generally, you must click on the object you want to apply the effect to, then choose the effect from the Effects tab.

graham_themoor wrote on 4/10/2026, 4:03 AM

Hi, I have just installed Video Deluxe 2026 Ultimate, but I only have the Premium edition.

In 'About Magix Video Deluxe', it confirms that I have the Premium edition.

I have redeemed the coupon code, but cannot find the Ultimate pack. I cannot find the pack in Activate content packs or via additional effects.

--------------------

Ultimate Content Pack
Coupon code:
xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
Your purchase of Video deluxe includes an in-app Store
coupon code for Ultimate Content Pack.
Here's how to activate Ultimate Content Pack:
Please activate the Ultimate Content Pack directly from the
Video Pro X/Video deluxe Premium interface
("Help" menu and then "Activate content pack(s)").
You may need to update your program version first.
Ultimate Content Pack will then be activated and ready
to download via "Effects" > "Additional effects".

----------------------

Any help will be appreciated.

Regards

Graham.

browj2 wrote on 4/10/2026, 7:07 AM

@graham_themoor

Hi,

There is no "Ultimate" version of the program. You get the "Premium" version of the program plus additional software and features. Once you have activated/redeemed the coupon, go under the Templates tab, scroll down to Themepacks and download and install everything that you see with a down arrow.

John CB