Corrupted Audio

MatthewEverett-Gates wrote on 11/30/2025, 10:28 AM

The audio corrupted (cracking up) at end of music video project: 4/7 in to 7 minute video. What can cause this?

Worked fine on previous renders, then adding the last 2 minutes of edit* (and incidentally having had issue with ghost audio on a track, which I copied video objects off of and deleted to solve) it corrupted.

Googled for answer; turned off hardware acceleration in Windows settings, replaced audio file in project, checked section where problem starts (indeed dense video effects and 4 layers + audio), moved audio track to bottom of stack, tried to render audio to wav and import but MAGIX Import window doesn't see that.

Original mp3 file is good. 48K, 32 BIT (no float), 320kbps, length 6:45; Cubase 13

Using: MAGIX Movie Studio 2025 Suite version 24.0.1.249 (UDP3), UG code 8485 KA1

Frankenstein rig: ASRock B75M, 8GB Ram DDR3, Intel i7-3770, NVIDIA GeForce GTX 960 4GB GDDR 5, Win10, motherboard audio. (Motherboard graphics is Intel HD Graphics 4000, 32MB)

*It rendered fine yesterday, including through the problem time point. (double checked file just now)

Comments

CubeAce wrote on 11/30/2025, 2:09 PM

@MatthewEverett-Gates

Hi.

Try slightly increasing the audio buffer settings in program settings. The setting will go up in blocks. Going too high will affect latency on playback within the program. It's probably been caused by using 32bit audio which is somewhat more demanding than using 24bit and that your CPU is probably doing much more work than your GPUs.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.6396

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2140

for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 576.52 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

johnebaker wrote on 11/30/2025, 5:21 PM

@MatthewEverett-Gates

Hi

. . . . problem starts (indeed dense video effects and 4 layers + audio) . . . .

Do you get a short chirp of 'clicks' or, for want of a better description, a quick 'brr' .

What is the sample rate for the audio portions of the video clips, and have you tried replacing the MP3's with 48kHz samplerate WAV format?

I am getting a semi random 'chirp / brr' in the current projects i am working on, so far I have narrowed down the issue to be where a 44.1kHz and 48kHz Sample Rates (SR) audio crossfades with 2 or more other video audo tracks (48kHz sample rate).

Conversion of the 44.1 Hz MP3's to 48kHz SR audio clips, in my case AAC encoded, so far looks promising.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MatthewEverett-Gates wrote on 11/30/2025, 6:19 PM

Thanks! I fixed it, but didn't identify the exact problem.*

More chirps: extreme breaks in volume (decrease) with static sounds there. No continuous 'brr.' Note, my mix/EQ is not good, though no peaks at all (top at about -3db; typically -6~9db).

"44.1kHz and 48kHz Sample Rates (SR) audio crossfades..." is good info. Some objects of stock footage had audio, but I'm not sure that was it- I don't recall any that I used in the end actually had audio. However, in 1st draft I duplicated a live video recording with camera audio, too many times, and some of those short objects still had their audio (similar quality per settings on cam, but probably different codec). My source is 48kHz, and worked in the end (still not sure why I couldn't see the WAV file in Imports when I tried to replace audio track with that).

 

*I solved the issue by deleting all objects from the previous splice without layers/transition, to the next one; about 3:23~4:23 in 7:03 video (24 seconds before audio started cracking. This after trying to delete individual objects about 10 times without identifying the cause.
I re-edited the minute of video, adding the same clips, but with better arrangement; not sure how to describe this because I don't know what taxes the system or stops it, yet: e.g., eliminated overlapping objects that were unused, used same-track object transitions where there was no laying, and less effects (omitted motion templates). Some stock footage had 1020 height, which I resized (before and after problem).


Still interested in what causes this so I can avoid it next project: differing audio source problem is good info. I still have the project save with error(s)- for now I think less stacking and more reading the manual is best, considering my low-power system.

Kind Regards,

Matthew

MatthewEverett-Gates wrote on 11/30/2025, 6:39 PM

Ray, I had increased audio buffers from 6 to 9 (max), without solving issue (forgot to post that). Using 32bit source, but have yet to identify the camera audio which was left in some vid objects.

I have to go over the problem project file, though I dread it, and detail the parts to show at least what not to do as compound set of things.

CubeAce wrote on 11/30/2025, 8:12 PM

@MatthewEverett-Gates

Hi Matthew.

This may take a while and a few more questions / steps to get sorted.

You say you are using Cubase 13? Does that mean you are using a separate audio interface? If so are you using that with Movie Studio?

It's possible to also play with Movie Studio's other audio settings and try altering them.

Those settings work for me most of the time but not always. The image just shows things that can alter how well the audio plays back. I tend to try to go for low buffer counts and higher sampling rates where possible.

Is the project residing on your C: drive or another drive? If another drive, is it an internal drive or external USB drive?

I am still of the opinion that while some systems could cope with a 32bit audio file it is an unnecessary strain on your system when dealing with video editing as the audio is not dealt with in a similar manner to a daw. I can for instance use 32bit wav files within Movie Studio but it is a strain on my system and there is no real benefit in dynamic range of an exported render over using 16bit files. The fidelity of the file relies more on the sample rate of an audio file while the bit depth gives it its available dynamic range. I agree with John that using different sample rates in one project also doesn't help and best kept to 48kHz.

There may be time gaps in replies from both @johnebaker and myself if you reside outside of the EU.

I am turning in for the night now. Hopefully John may have a few additional ideas or questions as well.

Ray.

 

Last changed by CubeAce on 11/30/2025, 8:14 PM, changed a total of 1 times.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.6396

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2140

for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 576.52 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."

MatthewEverett-Gates wrote on 12/2/2025, 1:06 AM

No probs: I’m in Japan. This is my first time on a forum.

I don’t need quality of audio while editing, except for occasional subtle moments, but need it for final output. Can I use a low-quality dummy file while working and swap it out at the end, assuming no interim audio process to affect the timecode?

I can post list of all edits and source specs, with images (and the render example on YouTube/my webpage). Busy until Thursday.

I understand there’s a strong audio software, but I haven’t used it here yet except to turn it on/off: just file in track (rendered in Cubase13), and maybe applied a process for testing and undid it right away.

Not C: drive. Using mirrored SATA HDDs, exact same model, couple years different Seagate (~2TB free).

I don’t know mirrored drive tech in reference to this software, or if C: drive is better. I, decided to try out processing straight to my storage drives. I’ll use C: drive if it’s actually better; only need to figure out how to move whole projects for stability/capacity (have 52GB total ~1 month work (including audio source copies and renders), but 680GB free on C: at present).

Matthew

johnebaker wrote on 12/2/2025, 3:40 AM

@MatthewEverett-Gates

Hi

I assume your system is set up as:

C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives.

We need more information about:

  • The video file's resolution, encoding format and internal structure. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.   
      
  • Export preset you are using and did you make any changes to it?
     
  • A screen shot of the Program settings, Device options tab would help.

For the issue I was having the workaround, for me, was to use the Edit, Combine audio option to mixdown all the audio into one audio file once all editing was complete.

If you decide to test this, make a backup copy of the project before doing so.

John EB

Last changed by johnebaker on 12/2/2025, 3:41 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

MatthewEverett-Gates wrote on 12/2/2025, 5:41 AM

Thank you, I will do that - probably Thursday.

Yes, all programs on C: with OS, Win10. Magix project files and source media on D: (mirrored 2x drives); but I forgot: stock footage DL'd to C: in standard Magic folder- so using both drives for source materials right now.

Matthew

MatthewEverett-Gates wrote on 12/4/2025, 6:48 AM

Here is one of previous project files (I have a few before fix) Program settings, Device options, and Export Settings (plus Advanced); and MediaInfo report for a test- I have several tests after the problem appeared, and about 14 clips as objects in the area I deleted and redid to fix.

General
Complete name                            : E:\MESOS\2 Production Operations\2_5_Storage\Asset Access\_Video Process\Magix Renders\D2S-J_spec\Archive\20251120-vids_D2S-J_spec_AudioCheck006.mp4
Format                                   : MPEG-4
Format profile                           : Base Media
Codec ID                                 : isom (isom/avc1)
File size                                : 33.1 MiB
Duration                                 : 17 s 517 ms
Overall bit rate mode                    : Variable
Overall bit rate                         : 15.8 Mb/s
Frame rate                               : 29.970 FPS
Encoded date                             : 2025-11-30 17:23:34 UTC
Tagged date                              : 2025-11-30 17:23:34 UTC

Video
ID                                       : 1
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : High@L4.1
Format settings                          : CABAC / 2 Ref Frames
Format settings, CABAC                   : Yes
Format settings, Reference frames        : 2 frames
Format settings, GOP                     : M=3, N=30
Codec ID                                 : avc1
Codec ID/Info                            : Advanced Video Coding
Duration                                 : 17 s 517 ms
Bit rate                                 : 15.7 Mb/s
Width                                    : 1 920 pixels
Height                                   : 1 080 pixels
Display aspect ratio                     : 16:9
Frame rate mode                          : Constant
Frame rate                               : 29.970 (30000/1001) FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : Progressive
Bits/(Pixel*Frame)                       : 0.252
Stream size                              : 32.7 MiB (99%)
Writing library                          : AVC Coding
Language                                 : English
Encoded date                             : 2025-11-30 17:23:34 UTC
Tagged date                              : 2025-11-30 17:23:34 UTC
Codec configuration box                  : avcC

Audio
ID                                       : 2
Format                                   : AAC LC
Format/Info                              : Advanced Audio Codec Low Complexity
Codec ID                                 : mp4a-40-2
Duration                                 : 17 s 472 ms
Bit rate mode                            : Variable
Bit rate                                 : 165 kb/s
Channel(s)                               : 2 channels
Channel layout                           : L R
Sampling rate                            : 48.0 kHz
Frame rate                               : 46.875 FPS (1024 SPF)
Compression mode                         : Lossy
Stream size                              : 351 KiB (1%)
Language                                 : English
Encoded date                             : 2025-11-30 17:23:34 UTC
Tagged date                              : 2025-11-30 17:23:34 UTC

CreatedOn                                : UTC 2025-12-04 12:19:43

MatthewEverett-Gates wrote on 12/4/2025, 7:21 AM

NOTE: I have a few project files where I was going through the process of trial and error repairs, and a few more renders (I had already deleted an object source file in this one- see the small gap in timeline). I'm not sure these two (project/render settings [3 images] and the render MP4 info file) are matching, but I can produce exact matching ones because both of these and more in archive have the audio glitches both in program and rendered MP4. I think they are near identical states of the system. The MediaInfo report is from a short render of just the affected area.

MatthewEverett-Gates wrote on 12/4/2025, 11:53 AM

update: system is:

Windows Info:
Processor    Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz   3.40 GHz
Installed RAM    8.00 GB (7.88 GB usable)
Storage    3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD ST4000DM004-2U9104

<***NOTE: Magix program runs on, and stock footage clip sources are, 932 GB as Win10 OS, C: drive; source audio and live performance, 2x camera sources at 0.9GB each, are on 3.64 TB mirrored drive***>

Graphics Card    NVIDIA GeForce GTX 960 (4 GB), Intel(R) HD Graphics 4000 (32 MB)
System Type    64-bit operating system, x64-based processor
Edition    Windows 10 Pro


NVIDIA info:
DirectX version:    12.0 
GPU processor:        NVIDIA GeForce GTX 960
Driver version:        566.14
Driver Type:        DCH
Direct3D feature level:    12_1
CUDA Cores:        1024 
Core clock:        1215 MHz 
Memory data rate:    7.01 Gbps
Memory interface:    128-bit 
Memory bandwidth:    112.16 GB/s
Total available graphics memory:    8166 MB
Dedicated video memory:    4096 MB GDDR5
System video memory:    0 MB
Shared system memory:    4070 MB
Video BIOS version:    84.06.26.00.1D
IRQ:            Not used
Bus:            PCI Express x16 Gen3

It slows sometimes, but I got a render in the end, so I guess it's not TOO bad... ;)