@Sharon-Petty

Welcome to the Magix user to user forums.

Much more information required, please!

First, exactly which Magix product are you trying to download? Is this a "new" installation or are you wanting to reinstall software you have previously used?

Second, from where are you trying to download it?

Third, what error message, if any, do you see on your screen? Please provide a screenshot or at least the wording of the complete message.

The more information you can give us the more likely we are to be able to help you!

Jeff
Forum Moderator