Hi everyone,
I have registered my products and used them previously.
However, everytime I try and use SOUND FORGE 15.0 it asks for registration and email, despite having green ticks against both categories.
Anyway so I think, it wants me to press the register button again but it won't let me register online, saying it's already registered!!
At the moment I can't use the software at all and am starting to think maybe I shouldn't keep using it anymore.
@Matth Are you trying to enter a different e-mail address compared to your registered e-mail? This is not possible. If you want to change your e-mail address, please visit Magix.com, log into your customer account and change the e-mail in the account settings.
If you get the same error message while entering the correct e-mail address, please look up Sound Forge under 'My Products' in your customer account and open the details and deactivate the installations. This might help.