Comments

johnebaker wrote on 8/4/2025, 2:03 PM

@Toni-Banic

HI

Check your email for a confirmation of purchase, sometimes the email may end up in your spam folder, check there as well.

Do note this is a user to user forum not Magix Support or Sales.

If you have not received a confirmation email, which includes your serial number, then send an email to inforservice@magix.net.

HTH

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Toni-Banic wrote on 8/4/2025, 2:12 PM

I know I always check spam but I haven't received anything, not even a response from inforservice@magix.net.

I sent the request 4 days ago.