How can I tell if I have Video Pro X17 Standard or Ultimate?

murrayatuptown wrote on 8/4/2026, 5:53 PM

I mistakenly purchased the upgrade prior to the actual program due to daily prompts that the upgrade was on sale.

I tried submitting a help request twice today with a .jpg screenshot of my version and s/n info and an error occurred - support request could not be saved.

Maybe the activation was invalid because of the reverse order of purchase.

I downloaded & reinstalled today because I have a new PC. What I installed is

23.0.1.318 (UDP3)

UG Code 8488 KA1.

Thank you

Murray

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