Lost serial code- who and how do I contact?

becky1990 wrote on 11/18/2010, 9:15 AM

I bought Magix movie pro 15 over a year ago. Had to reset laptop to factory settings recently and forgot about the Magix, and now can't find the paper sleeve the disk came in... be much easier if the code was printed on the disk!

 

When I log onto my service center I can see I registered the product but don't know where to find my serial code and when I went to call the tech help line it wanted me to buy a £10 voucher?!

 

Who and How do I find my registered serial code ?

Is there not an email center or free phone number... ?

Please help!

Comments

RogerGunkel wrote on 11/19/2010, 10:23 AM

Hi Becky,

 

Just noticed your query! If you follow this link http://support2.magix.net/customer/en/magix_contact  it will take you to the login page for customer support. At the bottom left enter you login details which are probably the same as you forum ones unless you used something different.

 

That takes you to the support page where you can select sales or technical to send an email ticket to.

 

Hope that helps,

 

Roger