magix will not read my camcorder files

greencatsanddogs wrote on 9/22/2011, 11:09 AM

hi i have just purchased magix movie edit 12, installed it on my pc and tried to load files from my smasung camcorder and all i get is a message saying magix can not read the file . the files are mp4 format can anyone tell me if am doing something wrong or do i need a update to make it see this type of file.

pc running vista

Comments

johnebaker wrote on 9/22/2011, 2:01 PM

Hi

Movie Edit Pro 12 is a an old version of the program and does not support mp4 files. MEP is currently at version 18 known as MX. 

John

Last changed by johnebaker on 9/22/2011, 2:01 PM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

greencatsanddogs wrote on 9/26/2011, 4:34 PM

thanks for your reply but i have managed to download and up date this version to read mp4 files the only problem i have now is when i upload the the video files and watch them the only sound i get a like a static hissing sound the video plays with a great picture but only this sound

can you think of something that i need to do to get it working properly i wondered if it was just a setting that needed tweaking. thanks for any help you can supply.