Hi, any suggestions? It will not load beyond the picture and support ignore all emails for help. I had this problem about 8 months ago when I tried to install it on another new system. Someone suggested remove the file "Magix Low Latency 2016" which worked last time. But is not working this time.
@Justin-Brummer Does it crash? Can you look up the detailed crash report in the Windows Reliability Monitor and copy and paste it here?
@SP. Thank you. Here:
Source
SOUND FORGE Audio Studio 17
Summary
Stopped working
Date
16/06/2026 07:17
Status
Report sent
Description
Faulting Application Path: C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 17\Audiostudio17.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: Audiostudio17.exe
Application Version: 17.0.2.109
Application Timestamp: 6476d2e5
Fault Module Name: mgxasio4_x64.dll
Fault Module Version: 2.13.0.0
Fault Module Timestamp: 55c8f2c5
Exception Code: 80000003
Exception Offset: 00000000000029f7
OS Version: 10.0.26200.2.0.0.768.101
Locale ID: 2057
Additional Information 1: c857
Additional Information 2: c857a39f4d001d75b401e1986c5c2544
Additional Information 3: f77e
Additional Information 4: f77e63c17012cfbbaea9cb75a64304cb
Extra information about the problem
Bucket ID: 94052a8486e83eeaca83710efeb539d9 (1910494976151992793)
@Justin-Brummer Thanks!
Fault Module Name: mgxasio4_x64.dll
Yes, the crash is still caused by the old Magix Low Latency driver. If you have already removed it from the Windows Registry and it still doesn't work, make sure to restart your computer once. Select the Restart option and not the Shut down option.
Thank you for taking the time to respond.
I did that, and it still will not load. I will remove the software, and re-download and remove the old driver again to see if it works.
It worked this time 😀 Thanks for the help