Comments

emmrecs wrote on 7/21/2026, 3:48 AM

@btyfldncer

What happened when you attempted to access and download this freebie?

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

btyfldncer wrote on 7/21/2026, 6:49 AM

yeah it was the berlin tech one, im not sure if it downloaded some of the other part, because i have more then one techno but it didnt download it, should i contact support?

emmrecs wrote on 7/21/2026, 9:54 AM

@btyfldncer

Thank you for the additional information. Unfortunately, it really provokes more questions!

What do you mean by some of the other part? It shouldn't actually matter which collection it was; by default (unless you have changed the setting in MM) soundpools are saved to C:\[YourUserName]\Public\Documents\MAGIX\Common\Soundpools. What do you see in that folder?

Before attempting to contact support you really need to check carefully that folder location to see what is actually there.

What, if any, error message did you receive that led you to believe the original download had failed?

Jeff

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

btyfldncer wrote on 7/21/2026, 10:11 AM

thank you ill figure it out