I originally bought independence when it was Yellow Tools and enjoyed using it. It's been many years but noticed I still have an active license on the Magix website and wanted to reinstall the software.
I have downloaded and installed the application on PC (Parallels) and Mac (both work) but I am unable to install the library for either. I can download the installer but running it on both Mac and PC it cancels very quickly. On Mac I get this message (I have an internet connection which is how I downloaded the installer in the first place):

And on PC I get this one:

Is this a common error? I've been looking through forum posts but haven't found a solution.