Vegas Pro Says my Licence is Expired

Les-Hulicsko wrote on 8/9/2026, 7:52 PM

I cannot open my Vegas Pro 23 as of yesterday. It says my licence is expired, despite the fact that I was sent a paid invoice on July 17. I have received no email - prior, or since, that anything is expiring. Nor is there any instruction anywhere of what I need to do to get going again. I have written Magix twice and they haven't responded. Am I even supposed to be dealing with Magix now? Or is it Boris FX that I need to talk to now?

I have missed out on two very ideal days for working here. It's very frustrating.

Comments

emmrecs wrote on 8/10/2026, 3:56 AM

@Les-Hulicsko

Who did you pay and who sent the email you refer to, Magix or BorisFX? I think you need to contact them, perhaps by replying to the email?

I note you say you have written twice to Magix, using which address? The "best" one is, perhaps, infoservice@magix.net.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam