video blacking out randomly. vegas 17 pro and 15 moviestudio.

frank-testa wrote on 12/21/2020, 4:32 PM

hi neal just a quick question. i hope can help solve this blackout issue.  i learned that quick time may be my problem. my current version is 7.79.80.95   it has been said going back to 7.6.  might help.   i need your recommendation on what is best to use.  quick time and windows 10 is apparently a problem.

( which version of quick time will work the best ).   thank you i appreciate your help.  frank


07/10/2020 22:59 - ftdrums@aol.com wrote:

[METADATA_START]
Product version:
- 17 pro ver 452      mov studio 15  ver 157
Processor:
- intel  i5
Operating system:
- Windows 10
Memory:
- 16
Sound Card:
-
Graphics Card:
- geforce gtx 1660ti
Browser:
- Chrome 83.0.4103

[METADATA_END]

my video keeps blacking out. on movie studio 15 and 17 pro

this has been going on for a long time. my computer was recently rebuilt and up
dated to win 10.  there is no other video issues accept on my vegas programs. can
you help. ever since i updated to 17 pro its been nothing but a problem. at
present i just put a youtube video on a new project and wanted to do some minor
adjustments and burn to disc. video keeps randomly going black. it comes and goes.
i tried to reboot but it still comes back. agin i have been fighting this and i
have had enough. please help.   thank you   frank t usa graphics card is geforce
gtx 1660ti