Video playback stutters

Frederik-deRoo wrote on 8/26/2025, 6:11 AM

The video playback stutters with some large files. How can I minimize this? Are there any options?

Program: Magix Video Deluxe Plus

operating system: Windows 11

Hardware setup: wich information do you need?

Comments

johnebaker wrote on 8/27/2025, 2:13 AM

@Frederik-deRoo

HI

. . . . Program: Magix Video Deluxe Plus . . . .

What is the version number as found under Help, About?

. . . . Hardware setup: wich information do you need? . . . .

See this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) you are working with if this is a laptop.

I would suggest you put this information in your profile signature so we do not have to keep asking for it.

What is the video format, resolution, and encoding ? Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a video clip for all the data required.

The amount of free space on the hard drive(s) you have.

A screenshot of the Program settings, Device options tab would also help.

John EB
Forum Moderator

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Frederik-deRoo wrote on 9/3/2025, 3:47 PM

Thank you so much for all the info!

Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found:

Version number: 16.0.4.124 (UDP3)

Graphics: ATI AMD Radeon RX 6650 XT

Intel processor: 12th Gen Intel Core i5-12400F

Hard disk space total: 931

Available space : 152

 

Video:

General

Complete name                            : C:\Users\qdero\Videos\YT\Clip La Reunion\atardecer-20250815T152007Z-1-002\atardecer\DJI_20250814181108_0032_D.MP4

Format                                   : MPEG-4

Format profile                           : Base Media

Codec ID                                 : isom (isom/iso2/mp41)

File size                                : 278 MiB

Duration                                 : 17 s 234 ms

Overall bit rate                         : 135 Mb/s

Frame rate                               : 59.940 FPS

Encoded date                             : 2025-08-14 21:11:08 UTC

Tagged date                              : 2025-08-14 21:11:08 UTC

Writing application                      : DJI Air3

Cover                                    : Yes

Cover type                               : Cover

snal                                     : (Binary)

tnal                                     : (Binary)

 

Video

ID                                       : 1

Format                                   : HEVC

Format/Info                              : High Efficiency Video Coding

Format profile                           : Main 10@L5@High

Codec ID                                 : hvc1

Codec ID/Info                            : High Efficiency Video Coding

Duration                                 : 17 s 234 ms

Bit rate                                 : 130 Mb/s

Width                                    : 3 840 pixels

Height                                   : 2 160 pixels

Display aspect ratio                     : 16:9

Frame rate mode                          : Constant

Frame rate                               : 59.940 (60000/1001) FPS

Original frame rate                      : 59.940 (59940/1000) FPS

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 10 bits

Bits/(Pixel*Frame)                       : 0.262

Stream size                              : 267 MiB (96%)

Encoded date                             : 2025-08-14 21:11:08 UTC

Tagged date                              : 2025-08-14 21:11:08 UTC

Color range                              : Limited

Color primaries                          : BT.709

Transfer characteristics                 : BT.709

Matrix coefficients                      : BT.709

Codec configuration box                  : hvcC

 

Other #1

ID                                       : 2

Type                                     : meta

Format                                   : djmd

Codec ID                                 : djmd

Duration                                 : 17 s 234 ms

Bit rate mode                            : Variable

Stream size                              : 318 KiB (0%)

Title                                    : DJI meta

Default                                  : No

Alternate group                          : 5

Encoded date                             : 2025-08-14 21:11:08 UTC

Tagged date                              : 2025-08-14 21:11:08 UTC

 

Other #2

ID                                       : 3

Type                                     : meta

Format                                   : dbgi

Codec ID                                 : dbgi

Duration                                 : 17 s 234 ms

Bit rate mode                            : Variable

Stream size                              : 9.56 MiB (3%)

Title                                    : DJI dbgi

Default                                  : No

Alternate group                          : 5

Encoded date                             : 2025-08-14 21:11:08 UTC

Tagged date                              : 2025-08-14 21:11:08 UTC

 

Image

Type                                     : Cover

Format                                   : JPEG

Muxing mode                              : moov-meta-covr

Width                                    : 1 280 pixels

Height                                   : 720 pixels

Color space                              : YUV

Chroma subsampling                       : 4:2:0

Bit depth                                : 8 bits

Compression mode                         : Lossy

Stream size                              : 488 KiB (0%)

emmrecs wrote on 9/4/2025, 3:38 AM

@Frederik-deRoo

Version number: 16.0.4.124 (UDP3)

Format                                   : HEVC

I strongly suspect these two lines from your supplied data are the key!

The latest version of VdL is 25, so your version is some 9 releases older. Also, given its age, I think it will struggle with HEVC format video.

If I am correct I think you have two possible options:

  • Update your version of VdL
  • Use a video convertor, like Handbrake or Shuttle Encoder, both free (I think) to convert your HEVC files to a format your current software can handle.

HTH

Jeff
Forum Moderator

Win 11 Pro 64 bit, Intel i7 14700, 32 GB RAM, NVidia RTX 4060 and Intel UHD770 Graphics, Audient EVO 16 audio interface, VPX, MEP, Music Maker, Vegas Pro, PhotoStory Deluxe, Xara 3D Maker 7, Samplitude Pro X7 Suite, Reaper, Adobe Audition CC, 2 x Canon HG10 cameras, 1 x Canon EOS 600D, Akaso EK7000 Pro Action Cam

johnebaker wrote on 9/4/2025, 4:25 AM

@Frederik-deRoo

Hi

In addition to @emmrecs diagnosis, these lines from the MediaInfo data:

Width                                    : 3 840 pixels

Height                                   : 2 160 pixels

Bit depth : 10 bits

ie the video is 4K UHD HDR adds to the difficulty of VDL 2017 being able to handle the video.

Assuming the video is not recorded with a Log or Cine-D colour profile then conversion will be straight forward, I would suggest just changing the codec h.264 (AVC) which VDL 2017 should handle better than HEVC.

If the video is recorded with a Log or Cine-D colour profile, conversion may result in a slight loss of contrast, however the colour correction, using the appropriate LUT still works OK - tested with my own DJI 4K UHD 10 bit Cine-D profile video.

John EB

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Frederik-deRoo wrote on 9/4/2025, 5:58 AM

Thank you so much! It's not stuttering anymore, I changed the files into H.264. Now i want to know how i export videos in 3840 x 2160... I think i need to update VDL because the option isn't there. How can i do that?

johnebaker wrote on 9/4/2025, 10:32 AM

@Frederik-deRoo

Hi

. . . . I changed the files into H.264 . . . .

Presumably you kept the file resolution to 3840x2160 (4K UHD)

. . . . I think i need to update VDL because the option isn't there . . . .

You may, VDL 2017 does support 4K UHD when exporting, however only for the HEVC (h.265) encoding format.

If you require any other 4K UHD format such as h.264/AVC or AV1 then you do need to upgrade.

Because you already own a Magix video editor you should be able to get the latest version for the Upgrade price, select this at the start of the purchase process selecting the Upgrade option as shown below for the edition you require.

You will be asked later in the purchase process to login with the email address and password you registered MEP 2017 with, you can then complete the purchase.

You should receive a confirmation email with serial numbers for the program, voucher codes for add ons included with the edition you purchase, and a link to the installer(s).

Check your spam folders if you do not get the email, they sometimes end up there.

John EB

Last changed by johnebaker on 9/4/2025, 10:32 AM, changed a total of 1 times.

VPX 16, Movie Studio 2025, and earlier versions 2015 and 2016, Music Maker Premium 2024.

PC - running Windows 11 23H2 Professional on Intel i7-8700K 3.2 GHz, 16GB RAM, RTX 2060 6GB 192-bit GDDR6, 1 x 1Tb Sabrent NVME SSD (OS and programs), 2 x 4TB (Data) internal HDD + 1TB internal SSD (Work disc), + 6 ext backup HDDs.

Laptop - Lenovo Legion 5i Phantom - running Windows 11 24H2 on Intel Core i7-10750H, 16GB DDR4-SDRAM, 512GB SSD, 43.9 cm screen Full HD 1920 x 1080, Intel UHD 630 iGPU and NVIDIA GeForce RTX 2060 (6GB GDDR6)

Sony FDR-AX53e Video camera, DJI Osmo Action 3 and Sony HDR-AS30V Sports cams.

Frederik-deRoo wrote on 9/4/2025, 12:14 PM

Thank you!