Video Pro X Crashes as soon as it hits 8GB of RAM usage (Solved)

K_Really wrote on 8/6/2025, 10:02 AM

This is an odd one, and I've managed to resolve it, but in the interests of helping the community, I'd like to post my solution.

I would appreciate a clarification as to why the software crashes once it hits 8GB of system RAM usage, when I have 64GB installed.

-----

I only started encountering this issue yesterday, everything was working fine beforehand, and I hadn't updated or changed anything (no Windows Update, no driver updates of any kind). nVidia Driver was version 577.00 GeForce Game Ready Driver.

I've been running this on a Lenovo Legion 5 Laptop with the following specs:

Operating System: Windows 11, Version 24H2

CPU: Ryzen 7 5800H

GPU: nVidia Laptop 3060 (6GB VRAM)

RAM: 64GB (2x32GB DDR4-3200)

Storage: 1TB SKHynix HFS001TDS9X084N NVMe SSD, 2TB Samsung SSD 970 EVO Plus NVMe SSD

External Storage: 2TB Micron CT2000X6SSD9 NVMe SSD (USB-C at 10Gbps)

I've had no problems before with the exact same workflow: Source files on external drive (Micron 2TB), project rendering to C: drive (SKHynix 1TB). Yesterday, I started getting crashes. I opened Task Manager on an external monitor to watch for bizarre behavior to see if I could find a root cause. I noticed that as soon as MAGIX Video Pro X hit 8GB of RAM usage, the software would become unresponsive. It doesn't grey out like most programs would during a freeze, it just doesn't let me interact with it in any way, forcing me to End Task in Task Manager to get it to close.

For added context, once I'm finally able to complete assembling a project (which can take hours with all the freezes), actually burning a Blu Ray ISO file works just fine. I haven't had any hangs or crashes during the actual burn part of the process, just during everything beforehand.

Steps taken to remedy the issue:

Updated nVidia drivers to 580.00

-----

Hopefully someone will find this useful.

 

 

Comments

Can-Dive wrote on 8/7/2025, 1:07 AM

@K_Really, thanks for the update. I'm currently on Nvidia Studio Driver 572.60. I checked the current update Studio Driver and it's 577.00 - the one you had issues with. The Game Ready driver is 580.88. I think I'll stay just where I am for the moment. Thanks again! 🙂

CubeAce wrote on 8/7/2025, 1:50 AM

@K_Really @Can-Dive

Hi.

I've been running 577.00 studio driver with no issues so far but I'm not on any of the latest versions of either VPX or MMS.

Ray.

 

Windows 10 Enterprise. Version 22H2 OS build 19045.6159

Direct X 12.1 latest hardware updates for Western Digital hard drives.

Asus ROG STRIX Z390-F Gaming motherboard Rev 1.xx with Supreme FX inboard audio using the S1220A code. Driver No 6.0.8960.1 Bios version 1401

Intel i9900K Coffee Lake 3.6 to 5.1GHz CPU with Intel UHD 630 Graphics .Driver version Graphics Driver 31.0.101.2135 for 7th-10th Gen Intel® with 64GB of 3200MHz Corsair DDR4 ram.

1000 watt EVGA modular power supply.

1 x 250GB Evo 970 NVMe: drive for C: drive backup 1 x 1TB Sabrent NVMe drive for Operating System / Programs only. 1X WD BLACK 1TB internal SATA 7,200rpm hard drives.1 for internal projects, 1 for Library clips/sounds/music/stills./backup of working projects. 1x500GB SSD current project only drive, 2x WD RED 2TB drives for latest footage storage. Total 31TB of 10 external WD drives for backup.

ASUS NVIDIA GeForce RTX 3060 12GB. nVidia Studio driver version 577.00 - 3584xCUDA cores Direct X 12.1. Memory interface 192bit Memory bandwidth 360.05GB/s 12GB of dedicated GDDR6 video memory, shared system memory 16307MB PCi Express x8 Gen3. Two Samsung 27" LED SA350 monitors with 5000000:1 contrast ratios at 60Hz.

Running MMS 2024 Suite v 23.0.1.182 (UDP3) and VPX 14 - v20.0.3.180 (UDP3)

M Audio Axiom AIR Mini MIDI keyboard Ver 5.10.0.3507

VXP 14, MMS 2024 Suite, Vegas Studio 16, Vegas Pro 18, Vegas Pro 21,Cubase 4. CS6, NX Studio, Mixcraft 9 Recording Studio. Mixcraft Pro 10 Studio. CS6 and DXO Photolab 8, OBS Studio.

Audio System 5 x matched bi-wired 150 watt Tannoy Reveal speakers plus one Tannoy 15" 250 watt sub with 5.1 class A amplifier. Tuned to room with Tannoy audio application.

Ram Acoustic Studio speakers amplified by NAD amplifier.

Rogers LS7 speakers run from Cambridge Audio P50 amplifier

Schrodinger's Backup. "The condition of any backup is unknown until a restore is attempted."