Hi. I know the Mp3's are on my computer because I can see them outside of Acid. Years worth of them, purchased, converted, etc... The reason why I say it's Acid, not every Mp3 on my harddrive that is the problem is because when I go to render a song, Mp3 isn't an option for file type to choose from. Just .wav, .flac, .ogg, .w64, and .wma.

@Russell-Simmons

So, my advice is still the same: send one of the problem mp3s to Support and let them have a look at it.

You also need to be aware that not all mp3s are created equal! You admit that not all your mp3s are a problem, which serves to illustrate this.

Jeff

Hi

There appears to be some confusion here between your two comments as to what the issue is.

To clarify the issue - are you saying:

1. you cannot export as a mp3 file from Acid ?
    
2. you cannot import a mp3 into acid
    
3. both 1 and 2

John EB
Forum Moderator

Both 1 and 2.

Frank, you are a genius. That solved everything. Thanks for your help!

Glad it works for you now. Did you have any previous ACID Version installed on your Laptop before? I wonder how the corrupt FFCache could appear on your System. Typically we have this issue when there has been an ACID beta version installed before.

No, it's a new laptop. No previous were installed. Weird. Thanks again for your help.

Still doesn't work for me. I have 100s of vocals that are MP3 files which every other DAW opens but Acid won't. Can anyone shed any light on it? Acid Pro 7 opened the worst format available but version 10 won't open the highest quality. what gives?

@Vecchio utente Can you confirm whether you followed @Frank_Fader's instructions here? Frank might be able to offer further advice if that still isn't working..

@Vecchio utente Can you confirm whether you followed @Frank_Fader's instructions here? Frank might be able to offer further advice if that still isn't working..

I actually tried that as soon as I saw the suggestion but that didn't do it for me. I think in some people's cases, some MP3s open, but in mine, none will open. I have to take the audio into Wavelab, change it to Wave so I can use it in Acid. Opposite of fast work flow that Acid once had. I even reinstalled the DAW from clean start, nothing.

Maybe the uninstall process doesn't remove all FileIO Plugins, so I suggest to run the ACID uninstaller once more, and make sure that the whole "Program Files\ACID\ACID Pro 10.0" folder is gone, especially the FileIO Plug-Ins subfolder and x86 subfolder containing ffplugsd32.dll.

You may need to Change the File Explorer Settings in order to se see system items and hidden items to be able to delete them.

Then check once more that there is no "c:\Users\USERNAME\AppData\Local\ACID Pro\10.0\" left.

Then run the Acid10 Installer. I hope this helps.

Maybe the uninstall process doesn't remove all FileIO Plugins, so I suggest to run the ACID uninstaller once more, and make sure that the whole "Program Files\ACID\ACID Pro 10.0" folder is gone, especially the FileIO Plug-Ins subfolder and x86 subfolder containing ffplugsd32.dll.

You may need to Change the File Explorer Settings in order to se see system items and hidden items to be able to delete them.

Then check once more that there is no "c:\Users\USERNAME\AppData\Local\ACID Pro\10.0\" left.

Then run the Acid10 Installer. I hope this helps.

 

I finally tried to do as you suggested, its still a no go. I keep getting this error:

Wiped everything from PC that had anything to do with Acid Pro. Even went into Registry. I ran into another problem afterwards having to do with windows, realtek error, that took me a day to fix. Reinstalled Acid, still no MP3 opening.

@Vecchio utente

Hi

Where is the file you are trying to import located?

John EB

I have a dedicated "Samples" external hard drive where they are stored. Then there is another drive with other MP3 files which also fail to open.

@Vecchio utente , do you run ACID with an account with administrator user rights? If not, give that a try.

@Vecchio utente , do you run ACID with an account with administrator user rights? If not, give that a try.

Are you speaking of this? As shown in the screenshot? Meaning check off the highlighted part? Sorry, thats one thing I am not good with. Thank you.

I have tried the admin thing as well. Still doesn't work. I tried checking the box as shown in above screenshot, and running the program "run as admin" directly from the app icon.

-I appreciate your attempt to help, however, I have stuck projects that I have to finish, therefore, I will be reverting to Cubase or Studio one for now. I will continue to try with Acid as more updates come along. I have been trying since version 8, 9 and now 10. I am still having lots of issues. This is just one of them.

Thanks again

Hi, I have this same problem. Acid 10 will only recognise Flac files for some reason. When I try to open an mp3 I get the same error message posted above. I have followed Frank Fader's advice - there is the file "mp3plug2.dll" but I cannot find the cache file he referenced and that file path he mentioned does not exist on my laptop.

This is a brand new laptop and a brand new install of Acid 10, no previous versions were installed.

Please help! Thanks

Hey Benjamin, this is an old bug that has been around since version 8. I too am waiting for this bug to get fixed. I finally had a contact back from Magix and they agreed that it is indeed a bug and will be worked on. Since not everyone else has this issue, therefore it hasn't been reported much. I have two machines, the main studio machine doesn't open mp3 files. (additionally, the laptop won't open melodyne).

Anyway, there is nothing wrong with your laptop, its an Acid pro codec issue and my guess is, it has something to do with Windows Defender. But wont' know until Magix gets back to me. According to their last email, this will be worked on starting this year. All the updates were delayed due to Covid non-sense.

When I am working on Mp3, I just use another DAW but other than that, Acid works great!!

Hi,

please check if the file "mp3plug2.dll" exists in your Acid Installation, on my System it is at

C:\Program Files\ACID\ACID Pro 10.0\FileIO Plug-Ins\mp3plug2\mp3plug2.dll

If it is present, try to delete the FFCache2_x64...ini at

C:\Users\USERNAME\AppData\Local\ACID Pro\10.0\FFCache*.ini

 

Hope this helps.

I recently installed version ACID 11 and had the same problem, and this solution was perfect. Thank you!

I'm having the same issue; this had never happened to me on 9 so that's weird.